[access-uk] Re: Braille note with the Penfriend

  • From: "Jackie Cairns" <jackie.cairns@xxxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Mon, 3 Aug 2009 16:40:13 +0100

Hi John

With respect then, what happens to proofreading at RNIB, don't you have
any? 


Jackie Cairns
Braille Specialist
Email: jackie.cairns@xxxxxxxxxxxxxxxxxxx
Sight and Sound Technology Ltd
Welton House North Wing
Summerhouse Road
Moulton Park
Northampton
NN3 6WD
Tel: 01604 798024
Mob: 07887 883815
www.sightandsound.co.uk
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of John
Sent: 03 August 2009 16:28
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Braille note with the Penfriend

hello,
as promised I have read the Braille note that was sent out about the
changes in thePenfriend   sockets and it does have several errors. There
are random extra dots 5 or 6 in cell 2 and this is a typical issue that
is caused by faulty pins in the embosser. It probably didn't happen on
all the copies   because typically this type of problem just happens
quite randomly. 
Anyway, whatever the cause, the end result is that the customer gets
poor Braille and nobody wants that. I can't promise that you'll never
experience something similar in the future; given the millions of pages
of Braille that come out of RNIB each year some may contain rogue dots
and you can easily imagine the cost of having to check every page before
it is despatched. Given the random way in which an embosser can generate
this kind of fault, the only way to guarantee complete accuracy would
indeed be to read every page of every copy of every document, magazine
or book.
So I apologise unreservedly to those of you who got the rotten bit of
Braille. We'll do our best to stop it happening again.
John

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