Hi John With respect then, what happens to proofreading at RNIB, don't you have any? Jackie Cairns Braille Specialist Email: jackie.cairns@xxxxxxxxxxxxxxxxxxx Sight and Sound Technology Ltd Welton House North Wing Summerhouse Road Moulton Park Northampton NN3 6WD Tel: 01604 798024 Mob: 07887 883815 www.sightandsound.co.uk -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of John Sent: 03 August 2009 16:28 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Braille note with the Penfriend hello, as promised I have read the Braille note that was sent out about the changes in thePenfriend sockets and it does have several errors. There are random extra dots 5 or 6 in cell 2 and this is a typical issue that is caused by faulty pins in the embosser. It probably didn't happen on all the copies because typically this type of problem just happens quite randomly. Anyway, whatever the cause, the end result is that the customer gets poor Braille and nobody wants that. I can't promise that you'll never experience something similar in the future; given the millions of pages of Braille that come out of RNIB each year some may contain rogue dots and you can easily imagine the cost of having to check every page before it is despatched. Given the random way in which an embosser can generate this kind of fault, the only way to guarantee complete accuracy would indeed be to read every page of every copy of every document, magazine or book. So I apologise unreservedly to those of you who got the rotten bit of Braille. We'll do our best to stop it happening again. John ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________ ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq