[access-uk] Re: BT Spam filtering nonsense

  • From: "Jackie Brown" <jackieannbrown62@xxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sun, 17 Aug 2014 15:37:39 +0100

Hi Mike

I think BT charge you if you move elsewhere but want to retain your BT Email
address.

You also forgot another complaint, (smile), the website isn't that
accessible for trying to move your spam messages or adjust the filter
either!



Kind regards,

Jackie Brown
Emails: jackieannbrown62@xxxxxxxxx
thebrownsplace@xxxxxxxxxxxxxx
Twitter: @thebrownsplace
Skype: Thejackmate
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Mike Ray
Sent: 17 August 2014 15:26
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: BT Spam filtering nonsense

Clive and all,

BT are really p***ing me off right now...

Firstly all this spam filtering nonsense, then the fact that I keep
getting emails telling me I don't appear to be using my 'free' 50GB
cloud storage...which I am not using because the bloody BT cloud app is
written in Qt and as such is not accessible.

And don't get me started on Indian call centres, where I am forced to
try to believe the bloke I am speaking to is called 'Steve' or 'Kevin'
when clearly it isn't.  Which is insulting to both me and 'Steve'.  And
because English is his second language he can only follow a flow chart
which has answers to questions asked by 90% of the muppets who phone
them, but not the questions asked by the 10% who, like me, have a
technical question, or more often a complaint.

I am seriously thinking of ditching BT and moving to somebody else if I
can keep the same email address.

BT just don't listen to their customers.

Mike


On 17/08/2014 15:19, Clive Jacobs wrote:
> Hi, I seem to be getting this lists posts with BT to date. What is
> irritating is that on our BTInternet address which we do not use and
> have never used we have recently received an increasing number of spam
> on the BT address. As we have never used it the only conclusion has to
> be that it seems BT are the culprits and are guilty of spamming us and I
> suspect many others. We may bee soon seeking for alternative options to
BT.
> 
> CJ.
> On 17/08/2014 14:05, Shaun O'Connor wrote:
>> I recommend anyone who is subscribed via a bt account to unsubscribe
>> and then use an alternative account, there is NO reason BT should be
>> classifying this group as spam. and they would likely not be very
>> forthcoming in explaining their reasoning either.(but that is another
>> story altogether)
>> On 17/08/2014 14:15, Mike Ray wrote:
>>> Hello,
>>>
>>> In the last three or four weeks I have suddenly been getting very few
>>> messages from access-uk.
>>>
>>> I spoke to Mo and he suggested this might be BT's over-zealous
>>> spam-filtering, which is incredibly hard to turn off because the site is
>>> not very accessible and the setting is buried deep, a bit like the
>>> Vogon's planning application to demolish the Earth.
>>>
>>> So I have unsubscribed from access-uk on BT and rejoined from my
>>> raspberryvi account.
>>>
>>> I am instantly getting stuff from the list again.
>>>
>>> So if you're suddenly getting very little stuff from the list and you're
>>> a BT customer, it's their fault.  Oh...of course...you probably won't
>>> get this message.
>>>
>>> Mike
>>>
>>
>> -- 
>> *_PRIVACY IS A BASIC RIGHT - NOT A CONCESSION _*
> 
> 


-- 
Michael A. Ray
Analyst/Programmer
Witley, Surrey, South-east UK

The box said: 'install Windows XP, 7 or better'. So I installed Linux

Interested in accessibility on the Raspberry Pi?
Visit: http://www.raspberryvi.org/

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