[access-uk] Re: BCAB & The I-player.

  • From: "Rays Home" <rays-home@xxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sat, 9 Aug 2008 23:06:38 +0100

LEonie, glad your work with BCAB seem to be bearing fruit. At least the discussion here might have contributed to a positive outcome, even if we are going to end up benefiting from it in October, which is still two months off.


Cheers,
Ray.

----- Original Message ----- From: "Léonie Watson" <tink@xxxxxxxxxx>
Sent: Saturday, August 09, 2008 5:53 PM
Subject: [access-uk] BCAB & The I-player.


Good afternoon,

Since I last posted on this matter, BCAB have canvassed members and
received a great deal of useful information. We have also been in close
contact with RNIB, pooling our information and tackling the problem from
different angles.

We have also been in direct contact with the BBC about the I-player.
The BBC welcomed our input and listened closely to our concerns and
recommendations.

We have now received assurances from the BBC that the problems with
the Jump To Position and Volume functions will be resolved by early/mid
October. The nature of both functions makes it difficult to find a solution
that works for everybody, but the BBC have been collecting data and
researching solutions since the I-player launched and now believe they're
close.

The BBC's Head of User Experience & Accessibility, Jonathan Hassell,
spoke on this week's In Touch. The programme can be found here:
http://www.bbc.co.uk/iplayer/episode/b00cvbkr/

Jonathan also posted to the BBC blog, providing useful information
and a summary of his interview on In Touch. It can be found here:
http://www.bbc.co.uk/blogs/bbcinternet/2008/08/bbc_iplayer_radio_transition_
f.html

BCAB will be discussing the matter further at our board meeting this
week. The argument that the BBC should not have launched the I-player at all
with these flaws is reasonable, but we feel that a positive timetable for
resolution has been given by the BBC and we'll be monitoring progress
closely.

Comments are more than welcome. Please contact BCAB directly
however, as we do not monitor other list traffic with any regularity.

Regards,
Léonie.

--
Léonie Watson - Company Secretary

E. secretary@xxxxxxxxxxx
t. 0845 643 9830
W. www.bcab.org.uk/




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