Yes, I've had similar problems recently, but generally I'm still happy
with the service.
Carol P - UK
On 28/01/2017 13:39, Mark Threadgold wrote:
ThanksFor the ideas, the problem has been sorted. Rang fthe number Caroline
suggested and have got it sorted out.
Turns out I had not paid for the order at all. They just waited a month to
actually bill me for it, though they have also emailed to say the item is on
its way as well, so I may yet get another one in the post.
Thanks all,
Mark Threadgold
Of all the things I have ever lost, the one I miss most is my mind...
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Jonathan H
Sent: 28 January 2017 13:01
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Amazon phone number
Oh, that's not very good getting repeat items! Just out of interest,
are you sure it wasn't something on a "subscribe and save" order?
It's easily done and you wouldn't be the first!
When I called 0800 279 7234 it offered me the option to speak to someone.
But, if you received something you didn't want, wouldn't "return item"
be what you wanted? That said, I don't mean to sound all glib about it
if it's not an easy thing to do on a screenreader.
I'm just trying to figure out the easiest option.
On 28 January 2017 at 11:34, Mark Threadgold
<m.j.threadgold@xxxxxxxxxxxx> wrote:
Jonathon, thanks for your suggestion, but I wanted a phone number that isreceived
known to work, as there is no 'problem with my order' button by the order.
There are only the options of
Buy it Again
Return or Replace Items
Leave package feedback
Write a product review
Hide Order
As it is an item bought from Amazon themselves, there is no button to
contact the seller, as ther is with market place orders.
Amazon have sent me and charged me again, for an item I bought and
in December, and I cannot find a way of getting in touchh wwia realperson
to sort it out.Of
Cheers,
Mark Threadgold
Of all the things I have ever lost, the one I miss most is my mind...
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Jonathan H** To leave the list, click on the immediately-following link:-
Sent: 28 January 2017 11:22
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Amazon phone number
Typing "amazon phone number" into Google gave a first result with a
huge phone number of 0800 279 7234 which seemed to work for me.
However, in order to avoid all sorts of lengthy nonsense, why not just
login to amazon, find the order and and click the "there's a problem
with my order" button next to it?
You can then choose to be called by them if it's not something that
can be handled by one of the options there, and they will have all the
details to hand.
On 28 January 2017 at 10:07, Mark Threadgold
<m.j.threadgold@xxxxxxxxxxxx> wrote:
Does anyone have a phone number to contact Amazon.co.uk about problemswith
an order, please?** To leave the list, click on the immediately-following link:-
Cheers,
Mark Threadgold
Of all the things I have ever lost, the one I miss most is my mind...
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