Many thanks to all those who offered helpful suggestions. Sorry I've been slow to get back, but after I sent the message, my PC crashed dramatically, and has only just been raised from the dead.
I did suggest she was viewing in plain text, but apparently that was not the solution. I can only contact this lady by email, so I will pass your suggestions on to her, including one I received off-list, which sounds very promising, and ask her to let me know how she gets on.
Thanks again to you all, Ted. Joe Paton wrote:
Ted,It may be that she is viewing messages in plain text, and that there is html in some messages, consequently and wrong though it is, outlook is reporting that the message has attachments.I saw this problem some where in a foreum. Joe Paton At 20:30 11/09/2007, you wrote:Hello, A V.I. person I know is having a slight problem with Outlook Express.She is told she has attachments when there are none. She uses AVG anti-virus, and it has been suggested that she needs to change something in AVG. Can anybody who uses AVG explain just what it is she needs to do, or if AVG is not the culprit, suggest why she is getting these false attachment reports?I don't know what screen reader she has. Thanks for any help, Ted. ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
