Hi Check the options tabs, they are somewhere in there and say use hotkeys. check that and you're away! Erica From: jim Sent: Tuesday, December 09, 2008 12:51 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] A skype question Hi, I'm using the latest skype program with jaws 9.*. I have extended keyboard navigation checked, but I can't answer a call using page up or down. Can someone who is using skype please tell me how to answer a call using short cut keys? Thanks in advance. Jim.