[24hoursupport] Re: hard drive not detected
- From: "Spider" <spider1@xxxxxxxxxxxxxxx>
- To: <24hoursupport@xxxxxxxxxxxxx>
- Date: Wed, 8 May 2002 17:06:07 -0400
Turbodog,
Based on your description of the model, this is what I think you have:
http://wwss1pro.compaq.com/support/reference_library/viewreferencelibrar
y.asp?countrycode=1000&catid=763&famid=2033&prodid=2220|Presario%20700xx
If that is not your model then go to the support home and look it up. I
think you can enter a serial number to insure you are getting the
correct model. The page above has links to quick reference guides and
maintenance manuals. You should be able to look up how to remove the
hard drive and re-seat it. Also see if you can find how to enter the
BIOS and see if you have an auto detect option. You may have just lost
the BIOS settings. How old is this laptop? Be careful about how much
you do on your own, you may still have a warranty on it. The same link
above will lead you to how to contact tech support. You might want to
call them to see if they can help you out with this.
Spider
Largo, Florida 33771
http://web.tampabay.rr.com/spider1
-----Original Message-----
From: 24hoursupport-bounce@xxxxxxxxxxxxx
[mailto:24hoursupport-bounce@xxxxxxxxxxxxx] On Behalf Of turbodog
Sent: Wednesday, May 08, 2002 12:23 PM
To: 24hoursupport@xxxxxxxxxxxxx
Subject: [24hoursupport] hard drive not detected
Hello, i have a little problem i was hoping someone here could help me
with.
Compaq 705US laptop computer
20gb hard drive
256 mb ram
1000Mhz AMD athlon 4
win xp home
This is my father`s computer. He restarted it, and when it came back on,
there was an error message. "operating system not found" after trying to
start from a boot disk, and even trying to reinstall the operating
system, i came to notice that the hard drive is not being recognised. I
tried to open the case to see if maybe the hard drive cable had come
loose (I`ve never worked on laptops before, only desktop computers) but
after removing all of the visible screws on the bottom, the case would
not open. I did not want to try to force it, so i decided to come here
to ask people with more experience what i should do, and what you think
the problem may be. I sure would appreciate any help. Thank you very
much
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