[24hoursupport] Re: W32/Klez-G

  • From: "Spider" <spider1@xxxxxxxxxxxxxxx>
  • To: "24hr Help Desk" <24hoursupport@xxxxxxxxxxxxx>
  • Date: Sat, 4 May 2002 06:43:37 -0400

Sorry folks, I've found about 4 or 5 messages sitting on Yahoo for a few
days that I did not catch.  I am forwarding them now.  Better late then
never.

From: "John Doe" <JohnDoe4u2@xxxxxxxxxxx> 
Date: Sun Apr 28, 2002 1:31pm 
Subject: Re: [24hrsupporthelpdesk] W32/Klez-G  



have you tried the windows update site?
also try running avg from www.grisoft.com/
went to a website and it found an embedded virus in the java script and
stopped it cold.
luckily, I haven't got the thing so I'm not sure if OE opens them
automatically or not.

  ----- Original Message ----- 
  From: Jerry 
  To: 24hrsupporthelpdesk@xxxxxxxxxxxxxxx 
  Sent: Sunday, April 28, 2002 11:45 AM
  Subject: [24hrsupporthelpdesk] W32/Klez-G


  I have been receiving emails - about 2 or 3 a day assoiated with this
virus.  I haven't opened any attachments.  A friend told me that Outlook
automatically opens them if I don't have the "Patch".  If this is so,
where do I get the Patch?

  I am working with an HP 2000 ME, IE 5.5.

  Name: W32/Klez-G
  Aliases: Win32.Klez.I@xxxx

  When I try to download E-Trust [ update ] I get the message below:


  "Autodown has caused an error in KERNEL32.DLL  Autodown will now
close." 

  "If you continue to experience problems, try restarting your computer"

  restarting doesn't help - still get the message.

  Jerry in Crystal River FL

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