This Is Broken http://broken.typepad.com/ The old cliche goes, if it ain't broke, don't fix it. The new thinking is, if it is broke, submit it to This Is Broken, a site created to "make businesses more aware of their customer experience, and how to fix it." ~*~*~*~*~ Was this forwarded to you? Want to subscribe? Send an email to 1stpicksites-request@xxxxxxxxxxxxx?Subject=subscribe. For a complete list of email commands for our list send an email to ecartis@xxxxxxxxxxxxx with a subject line of "info 1stpicksites" without the quotes. If you wish to unsubscribe from our list send an email to 1stpicksites-request@xxxxxxxxxxxxx?Subject=unsubscribe To contact the list moderators send an email to 1stpicksites-moderators@xxxxxxxxxxxxx ~*~*~*~*~