Click below for answers to questions we're asked all the time. If you feel something's missing here, please let us know.

• General Questions
  1. What's FreeLists all about
  2. So is this real email, or web-based?
  3. What's your policy on SPAM? And user privacy?
  4. What lists does FreeLists host?
  5. A free service? Will it last

• Something went wrong. Help!
  1. Confirmation emails not working?
  2. I sent an attachment to the list but it was stripped.
  3. Why was I subscribed to a list?
  4. When I try to unsubscribe, I'm told I'm not subscribed!
  5. I'm not receiving copies of my own posts.

• Beginners
  1. How do I unsubscribe from a list?
  2. What is a mailing list
  3. How do I post on a list
  4. What's the moderator
  5. Do you offer Digest mode
  6. Can I send files (attachments) to the list?
  7. What's appropriate for my list?
  8. What if I receive SPAM

• Using FreeLists
  1. What is "VACATION" mode
  2. What is "quoted-printable
  3. What commands are available to me through email rather than the web interface?
  4. Does the list I'm on have a webpage somewhere?
  5. If someone on a list is bothering me, what should I do?
  6. How do I change my email address
  7. What is ListRank
  8. Can I use FreeLists for commercial purposes?

• For List Owners
  • General
    1. How do I get started
    2. Can I get more than one list
    3. Are there archives of my list
    4. Can the archive be disabled or protected?
    5. I have a high-volume list, can FreeLists support my needs?
    6. What's with the "-bounce" address
    7. How can I change my administrator email address
  • List Configuration
    1. How do I enable attachments
    2. How do I enable HTML posts?
    3. How do I allow non-ASCII characters in posts?
    4. Just how customizable are the lists?
    5. Reply-to: for newsletters?
    6. I see two columns of checkboxes in the List Configuration. Why?
    7. Why is my footer or header not appearing in posts?
    8. Approved moderated messages never appear on the list and eventually bounce. What went wrong?
  • Resources
    1. How can I get people to subscribe from my site
    2. "modpost" doesn't work
    3. Why are there bounces for users who aren't subscribed
    4. How do I…?
       1. Retrieve my member list
       2. Remove messages from the list archive?
       3. How do I make changes to the FreeLists Portal pages
       4. Configure Ecartis to not send reports