[windows2000] Re: Service Pack 4 Installation Causing problems

  • From: "Ray at home" <listray@xxxxxxxxxx>
  • To: <windows2000@xxxxxxxxxxxxx>
  • Date: Thu, 11 Mar 2004 23:21:29 -0500

Yes, listen to Jim.  I didn't read the error message accurately!  Sorry!
Ray at hoem


From: windows2000-bounce@xxxxxxxxxxxxx
[mailto:windows2000-bounce@xxxxxxxxxxxxx] On Behalf Of Jim Kenzig
Sent: Thursday, March 11, 2004 10:18 PM
To: windows2000@xxxxxxxxxxxxx
Subject: [windows2000] Re: Service Pack 4 Installation Causing problems

Start the machine in safe mode and see if you can replace the userenv.dll it
may be corrupt.  You may have to use the inuse utility.  If that doesn't
work boot from your 2000 disk and do a repair. It may fix things for you.
(Or you could restore from your last good backup assuming you have one)

-----Original Message-----
From: windows2000-bounce@xxxxxxxxxxxxx
[mailto:windows2000-bounce@xxxxxxxxxxxxx]On Behalf Of Jennifer Hooper
Sent: Thursday, March 11, 2004 5:03 PM
To: 'windows2000@xxxxxxxxxxxxx'
Subject: [windows2000] Service Pack 4 Installation Causing problems


        I thought everything was going just fine with this server I've been
building up, and *bam*  I reboot after installing Service Pack 4, and I get
an error: 

Event Type:     Information 
Event Source:   Application Popup 
Event Category: None 
Event ID:       26 
Date:           3/11/2004 
Time:           1:42:39 PM 
User:           N/A 
Computer:       SDGPSMFTST 
Application popup: userinit.exe - Ordinal Not Found : The ordinal 175 could
not be located in the dynamic link library USERENV.dll.  

        This happens on login, and I can't do anything.  It happens at the
console, terminals, and I can't login to the box.  Should I shoot it and
start over?  Or is there some way that I can fix this through the Win2k
Recovery Console?  Of course, there isn't anything in the MSKB on it either.
Starting over is a possibility, but it'll cost me another 6 hours.  HW is a
Compaq DL360, Dual 800's with 128m of RAM and mirrored 9G drives.

Thanks for any help! 


Jennifer Hooper
Peregrine Systems, Inc.
Sr. Network Engineer
 <mailto:jennifer.hooper@xxxxxxxxxxxxx> mailto:jennifer.hooper@xxxxxxxxxxxxx

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