have him open his web browser and surf to a couple of sites. Outlook uses the same cache space as IE but it won't create it if it is missing. You just get the error instead. Greg -----Original Message----- From: windows2000-bounce@xxxxxxxxxxxxx [mailto:windows2000-bounce@xxxxxxxxxxxxx]On Behalf Of Jeff Stockard Sent: Tuesday, November 25, 2003 2:32 PM To: windows2000@xxxxxxxxxxxxx Subject: [windows2000] Outlook 2002 One of my users has Office XP professional. When he tries to insert a file (any file), he receives a message Unable to create file (name of file he is inserting). Right click on the folder where you are trying to create the file and check the permissions. This only happens on one PC, his other PC lets him insert the file. Any ideas? Thank you, Jeff Jesus Loves You ******************************************************** This Weeks Sponsor SeamlessPlanet.com Register your domain name for as low as $7.75 per year! Cheaper than Godaddy..same great service! http://SeamlessPlanet.com ******************************************************** To Unsubscribe, set digest or vacation mode or view archives use the below link. http://thethin.net/win2000list.cfm ******************************************************** This Weeks Sponsor SeamlessPlanet.com Register your domain name for as low as $7.75 per year! Cheaper than Godaddy..same great service! http://SeamlessPlanet.com ******************************************************** To Unsubscribe, set digest or vacation mode or view archives use the below link. http://thethin.net/win2000list.cfm