Hi, Anyone on this list have any experience with AIMS software, http://www.aimshotline.com/Sales.htm? One of our clients is looking to migrate to this, but I'm getting a very uncomfortable feeling regarding their support policies. One of the issues is regarding AV suites - our client currently has the Trend Micro SMB suite installed on their systems but these guys are trying to push CA's e-Trust on us instead, effectively stating that if there's a problem they decide is related to the AV, and we aren't running e-Trust, then their recommended 'solution' is going to be 'disable the AV or buy e-Trust'. This will be their policy even if I configure the appropriate exclusions in the Trend Micro suite. I just got off the phone with their 'top tech guy' (who apparently works for a different company), and he kept harping on about Norton & Symantec products and how bad they are, and when I informed him that we're running Trend Micro his response was 'I've never heard of them'. He also persisted in referring to all non-eTrust products as '3rd party', which, by definition, should include all non-AIMS products unless they have developed their own AV product. They keep referring to the fact that they have between 1500 and 3000 (depending on who you speak to) systems deployed, but I can find absolutely no comments or reviews from system/network admins, or even users, regarding this product. I figure that if they actually have that many corporate deployments, there should be at least one member on this list who's dealt with these people. At least, I'm hoping there is. Please feel free to contact me off list as this doesn't directly pertain to Win2K issues. Regards, Amer Karim Nautilis Information Systems