Is she not an admin? I know during most preloads of XP you must create one user during the installation and that user is an admin. -----Original Message----- From: Jonathan Jesse [mailto:jjesse@xxxxxxxx] Sent: Thursday, September 16, 2004 2:07 PM To: windows2000@xxxxxxxxxxxxx Subject: [windows2000] OT: Windows XP Home Admin password Ok an off topic post, but president of the bank installed SP2 on her machine and now it won't boot. I want to go into recovery mode and clean it up so I can remove it and get her back and working. She says she never setup an Admin password, but when I boot into recovery mode, it asks for one and won't accept an empty password. HELP!!!!! :-) Jonathan Jesse Network+, Linux+, A+ MCSA Network Specialist Founders Trust Personal Bank This page and any accompanying documents contain confidential information intended for a specific individual and purpose. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is strictly prohibited. If you received this transmission in error, please immediately contact the sender and destroy the material in its entirety, whether in electronic or hard copy format.