[windows2000] Re: OT - Question about supporting Personal PC's

  • From: "Costanzo, Ray" <rcostanzo@xxxxxxxxxxx>
  • To: <windows2000@xxxxxxxxxxxxx>
  • Date: Tue, 9 Sep 2003 11:50:43 -0400

Also the same where I am, although not as bad as what you describe.
When CEO or SVP or something has an issue, it is critical, regardless of
what else is going on.  That's just the way it is, I guess, but I agree
with you 100%...

Ray at work (at a bank)

-----Original Message-----
From: Farrugia, Paul [mailto:pfarrugia@xxxxxxxxxxxx] 

Hello, sorry this is way off topic but I need to vent before I get
myself fired by beating someone with a keyboard,
I was wondering what others are doing or would do with situations
similar to this:
I work for a credit union. We have Board members who are given "perks"
each year (laptops, desktops, cell phones, etc.). When something goes
wrong with one of these devices (usually do to user's negligence) they
expect our IT department to fix them. Our upper management is too busy
brown nosing the board so they expect us to fix these problems as well. 
Last Friday I was told by the VP of my department that on Monday
(yesterday) I would have to go to one of our branch locations to meet
with one of the board members because he cannot dial up to AOL on a
desktop PC that we gave him a year and a half ago and he was also having
other problems. I had to bite 

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