Go back out to DSLReports.com and do a Line Packet Loss test. It will tell you where the problems are occurring, and give you the name of the hop that is the problem. If it tests ok back to your network, then the ISP is off the hook. I do, however, use this test A LOT to go back to the ISP and tell them "OK, you have a problem with your router named xxxx at address xxx.xxx.xxx.xxx located in anywhere, usa. That usually shuts them up. John >>> rfalanga@xxxxxxx 11/7/2003 2:13:10 PM >>> For about 6 weeks now we have been experiencing really horrible connectivity problems. We have a T1 line, but our network speeds to the Internet have been abysmal at best. I have run some tests using DSLReports.com and have found speeds as low as 14 kbps!!! I've contacted Qwest and they have run some tests on our line from our office to the ISP. They have informed me that everything is fine. So, the problem, as I see it, is either here in our building, somewhere (server, router, cables, something), or at the other end. I've tried replacing cables, and have done what I could to replace all of the CAT-5 cables I could fine, but sometimes some cables are connected to things I don't understand. For example, we've got something called a T1 CSU/DSU. I don't have the foggiest idea what that is. And replacing CAT-5 cables on that this just makes us loose our Internet connectivity completely. So, what are things like CSU/DSU? Or, let's put it differently, starting at the ISP who supplies us with T1 access, what "things" are in between that and the NIC card in my edge server? Rod ******************************************************** This Weeks Sponsor Pearl Software Internet Monitoring, Filtering, and Control Solutions Enabling User & Group Level Oversight & Access Policies Fully Functional in a Thick or Thin Client Environment http://www.pearlsw.com ********************************************************** To Unsubscribe, set digest or vacation mode or view archives use the below link. http://thethin.net/win2000list.cfm ******************************************************** This Weeks Sponsor Pearl Software Internet Monitoring, Filtering, and Control Solutions Enabling User & Group Level Oversight & Access Policies Fully Functional in a Thick or Thin Client Environment http://www.pearlsw.com ********************************************************** To Unsubscribe, set digest or vacation mode or view archives use the below link. http://thethin.net/win2000list.cfm