[windows2000] Re: A disk read error occurred

  • From: "Leitman, Ken" <ken.leitman@xxxxxxxx>
  • To: <windows2000@xxxxxxxxxxxxx>
  • Date: Tue, 7 Sep 2004 15:42:05 -0400

The LC3 had a HW error that caused this. I think which slot the video
card was in. I'll ask around and see if I can find out the details. This
didn't happen on NT4, only 2k (and maybe 3K),


From: windows2000-bounce@xxxxxxxxxxxxx
[mailto:windows2000-bounce@xxxxxxxxxxxxx] On Behalf Of Toby Bierly
Sent: Tuesday, September 07, 2004 3:07 PM
To: windows2000@xxxxxxxxxxxxx
Subject: [windows2000] A disk read error occurred

I'm am trying to restore a single Exchange mailbox by restoring the
entire Exchange database from a backup tape to an old server and then
transferring the data for the mailbox I want via a .pst file (according
to the steps outlined in Microsoft KB813337).
The first thing I tried to do was install Windows Small Business Server
2000 on the old server because it needs to be the same as the current
Exchange server.  So I booted the old server with the SBS2000 CD,
deleted the partitions (they were too small), created 1 new larger
partition, and tried to continue setup.  It copied all the files over to
the hard drive and then automatically rebooted.
On the reboot, when it tries to boot from the hard drive, I get the
following error:
A Disk Read Error Occurred
Press Ctrl-Alt-Del to Restart
This is on an HP NetServer LC3.  I have tried reformatting again,
clearing the cmos via a switch on the motherboard, etc., but with no
luck.  I can boot from the cd and get into recovery console where I can
access the C:\ drive and all the install files seem to be copied there
just fine.
I googled for that error and came up with ideas like clearing cmos,
loose cables, format from inside the recovery console (I tried this with
the command "format c:" -- is there a better way), flashing the bios
(whatever that means), etc.  None of them seemed to help.
The server had been sitting around for a while (about 1 year), but I
booted it up and everything worked fine before I tried to reformat and
install SBS2000).  SBS 4.5 was installed (NT Server).  So I seriously
doubt it is loose cable, a bad hard drive, or anything like that.
Any ideas?

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