Greetings, I don't work on audio drivers yet... but I have a problem. :) A friend of mine has an ME system on which she mistakenly used the "reset hardware" feature of regcleaner. Most things are working, but we haven't been able to get sound back. The sound card is a Turtle Beach Santa Cruz, something I've configured without trouble on at least a dozen NT, 2000, and XP systems. Its diags report that the hardware is detected and ok, and it actually was able to play a sound during the second phase of the test, but the third phase failed - "software is not responding" and "Test complete: Your SC drivers are not functioning. To fix this problem press the reinstall drivers button. If you already tried this unsuccessfully, press the help button for more tips..." Naturally we've reinstalled drivers many times (and I've tried both the latest SC drivers and the latest WHQL ones). Also naturally, the help is unhelpful. The TBSC does show in Device Manager with the usual three devices (TBSC, tbSC game port, and TBSC WDM) but the windows sound applet does not show the TBSC among the available WaveOut devices. Apparently regcleaner removed something that the installing the card-specific drivers doesn't replace. As I said, I don't work on sound drivers yet, so I'm not sure what software or registry entries might be missing. (I'm not that familiar with ME in general, for that matter.) Naturally we don't want to reinstall ME as we don't want to lose existing programs, settings, etc. (Does ME have a "repair installation" feature as does XP?) I'm 96% certain that upgrading to XP would fix things right up, and I'd prefer to see this system on XP anyway, but that's impractical at the moment. Any ideas? Jamie Hanrahan Windows Internals and Drivers Consulting, Training, and Debugging http://www.cmkrnl.com/ http://www.azius.com/ ****************** WDMAUDIODEV addresses: Post message: mailto:wdmaudiodev@xxxxxxxxxxxxx Subscribe: mailto:wdmaudiodev-request@xxxxxxxxxxxxx?subject=subscribe Unsubscribe: mailto:wdmaudiodev-request@xxxxxxxxxxxxx?subject=unsubscribe Moderator: mailto:wdmaudiodev-moderators@xxxxxxxxxxxxx URL to WDMAUDIODEV page: http://www.wdmaudiodev.de/