[wdmaudiodev] Re: [EXTERNAL] Windows 11 HLK Verify APOs Work After an OS Upgrade

  • From: "David A. Hoatson" <dhoatson@xxxxxxxxxxxxxx>
  • To: <wdmaudiodev@xxxxxxxxxxxxx>
  • Date: Tue, 16 Nov 2021 15:36:40 -0800

*smiles* well, I learned something new.  I didn't know you can find log
files that way.  Would you like me to send you the log files directly to
your email?  Not sure you want me to attach the ZIP file to the forum.

 

I had a look through and couldn't see why the OSUpgrade is failing, just
that it did.

 

Thank you,

David A. Hoatson



 

From: wdmaudiodev-bounce@xxxxxxxxxxxxx <wdmaudiodev-bounce@xxxxxxxxxxxxx> On
Behalf Of Matthew van Eerde ("Matthew.van.Eerde")
Sent: Tuesday, November 16, 2021 3:24 PM
To: wdmaudiodev@xxxxxxxxxxxxx
Subject: [wdmaudiodev] Re: [EXTERNAL] Windows 11 HLK Verify APOs Work After
an OS Upgrade

 

What do you see if you right-click the failing task "OSUpgrade"?

 

"Run Test" didn't run because OSUpgrade failed.

 

From: wdmaudiodev-bounce@xxxxxxxxxxxxx
<mailto:wdmaudiodev-bounce@xxxxxxxxxxxxx>  <wdmaudiodev-bounce@xxxxxxxxxxxxx
<mailto:wdmaudiodev-bounce@xxxxxxxxxxxxx> > On Behalf Of David A. Hoatson
Sent: Tuesday, November 16, 2021 3:18 PM
To: wdmaudiodev@xxxxxxxxxxxxx <mailto:wdmaudiodev@xxxxxxxxxxxxx
Subject: [wdmaudiodev] Re: [EXTERNAL] Windows 11 HLK Verify APOs Work After
an OS Upgrade

 

Hum. I was hoping for a better solution since the support ticket route is
very, very slow.

 

Here is a screen shot of the non-information given by the HLK.

 



 

No log file is shown and the Run Test is "cancelled" I think because
OSUpgrade failed.  Not sure how the system can do an OSUpgrade when Windows
11 is already at the latest version.

 

Thank you,

David A. Hoatson

 

From: wdmaudiodev-bounce@xxxxxxxxxxxxx
<mailto:wdmaudiodev-bounce@xxxxxxxxxxxxx>  <wdmaudiodev-bounce@xxxxxxxxxxxxx
<mailto:wdmaudiodev-bounce@xxxxxxxxxxxxx> > On Behalf Of Matthew van Eerde
("Matthew.van.Eerde")
Sent: Tuesday, November 16, 2021 1:59 PM
To: wdmaudiodev@xxxxxxxxxxxxx <mailto:wdmaudiodev@xxxxxxxxxxxxx
Subject: [wdmaudiodev] Re: [EXTERNAL] Windows 11 HLK Verify APOs Work After
an OS Upgrade

 

*scratches chin*

 

Open a support ticket and attach the .hlkx; that will get routed to the test
owner

 

From: wdmaudiodev-bounce@xxxxxxxxxxxxx
<mailto:wdmaudiodev-bounce@xxxxxxxxxxxxx>  <wdmaudiodev-bounce@xxxxxxxxxxxxx
<mailto:wdmaudiodev-bounce@xxxxxxxxxxxxx> > On Behalf Of David A. Hoatson
Sent: Tuesday, November 16, 2021 1:45 PM
To: wdmaudiodev@xxxxxxxxxxxxx <mailto:wdmaudiodev@xxxxxxxxxxxxx
Subject: [wdmaudiodev] Re: [EXTERNAL] Windows 11 HLK Verify APOs Work After
an OS Upgrade

 

I didn't see a test log or result file.  It seems like the test didn't
actually run.  Tried multiple times and the "Run Test" item has the
"Cancelled" icon.

 

Thank you,

David A. Hoatson

From: wdmaudiodev-bounce@xxxxxxxxxxxxx
<mailto:wdmaudiodev-bounce@xxxxxxxxxxxxx>  <wdmaudiodev-bounce@xxxxxxxxxxxxx
<mailto:wdmaudiodev-bounce@xxxxxxxxxxxxx> > On Behalf Of Matthew van Eerde
("Matthew.van.Eerde")
Sent: Tuesday, November 16, 2021 1:34 PM
To: wdmaudiodev@xxxxxxxxxxxxx <mailto:wdmaudiodev@xxxxxxxxxxxxx
Subject: [wdmaudiodev] Re: [EXTERNAL] Windows 11 HLK Verify APOs Work After
an OS Upgrade

 

What does the log say?

 

From: wdmaudiodev-bounce@xxxxxxxxxxxxx
<mailto:wdmaudiodev-bounce@xxxxxxxxxxxxx>  <wdmaudiodev-bounce@xxxxxxxxxxxxx
<mailto:wdmaudiodev-bounce@xxxxxxxxxxxxx> > On Behalf Of David A. Hoatson
Sent: Tuesday, November 16, 2021 1:31 PM
To: wdmaudiodev@xxxxxxxxxxxxx <mailto:wdmaudiodev@xxxxxxxxxxxxx
Subject: [EXTERNAL] [wdmaudiodev] Windows 11 HLK Verify APOs Work After an
OS Upgrade

 

Hello All,

 

The only test that is failing for us on Windows 11 HLK is the "Verify APOs
Work After an OS Upgrade".  I have found a couple of instances of people
asking questions about it on the MS Forums: 

 

https://docs.microsoft.com/en-us/answers/questions/561072/windows-11-hlk-ver
ify-apos-work-after-an-os-upgrad.html
<https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdocs.micr
osoft.com%2Fen-us%2Fanswers%2Fquestions%2F561072%2Fwindows-11-hlk-verify-apo
s-work-after-an-os-upgrad.html&data=04%7C01%7CMatthew.van.Eerde%40microsoft.
com%7C7ceb86e314c44b7f4ce508d9a95750a8%7C72f988bf86f141af91ab2d7cd011db47%7C
1%7C0%7C637727015117047912%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQI
joiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=xDzTWo9bnt8HoEdFF%2Bm
%2FIhFXwcQiw3nBeseQY8ESTdg%3D&reserved=0> 

 

https://docs.microsoft.com/en-us/answers/questions/603875/audio-test-item.ht
ml
<https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdocs.micr
osoft.com%2Fen-us%2Fanswers%2Fquestions%2F603875%2Faudio-test-item.html&data
=04%7C01%7CMatthew.van.Eerde%40microsoft.com%7C7ceb86e314c44b7f4ce508d9a9575
0a8%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C637727015117057871%7CUnknow
n%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6
Mn0%3D%7C2000&sdata=nMGPYTVLW6Qcvl0mbhlCSb0p1%2BDFD7q2Fy0kk7FRdrs%3D&reserve
d=0> 

 

with no responses from Microsoft.

 

Can Microsoft confirm that we can leave that test off the list and still
pass HLK certification?  If not, how do we pass this test since it seems to
not really be doing anything on our test setup (just fails without actually
testing anything)?

 

Thank you,

David A. Hoatson

 

Attachment: image001.jpg
Description:

Other related posts: