Yesterday we installed a lot of new equipment on the cell tower with two
climbing contractors working together. A critical piece of equipment failed
last night. Or maybe it is just a misplaced wire. Just now I sent the guys
home after a long day that included much failure. I called it because of the
risk of making things worse. We will be back on the site tomorrow,
refreshed, to do troubleshooting and make repairs or workarounds. This
outage has affected 27 customers on the legacy 900 system pointed to the
cell tower. If you are reading this, unless you have dial up backup, you
don't have the problem.
The good news is that soon as we restore the legacy system we can begin the
conversion to the new and faster system and those affected will be first in
line to upgrade.
I am very sorry that our growing pains caused this disturbance.
David Young
Administrative Coordinator
Town of Warwick
978-729-3224 (mobile)
978-544-6315 (Selectboard office)
413-676-9544 (Broadband service)
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