Hi Vincent, I would suggest that you try reinstalling spamfighter again and make sure that you have no applications open at the time of installation. Paul. -----Original Message----- From: vip_students-bounce@xxxxxxxxxxxxx [mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of vts@xxxxxxxxxx Sent: 29 April 2010 12:11 To: vip_students@xxxxxxxxxxxxx Subject: [vip_students] Re: windows 7 problems hello paul there is no spam fighter folder and there is no tool bar. many thanks. Vincent -------------------------------------------------- From: "Paul J. Traynor (NCBI)" <paul.traynor@xxxxxxx> Sent: Thursday, April 29, 2010 11:23 AM To: <vip_students@xxxxxxxxxxxxx> Subject: [vip_students] Re: windows 7 problems > Hi Vincent, > > "it was a sighted person that installed jaws 11. i was ther and we > followed > all the nessary steps and done a typical jaws install." > Either Norton or Macafee should have been disabled on the PC prior to the > install of jaws or removed as I would do. > > "When nortons was installed it would not read the dialog screen i then > uninstalled > it and i could read it and then when i installed avast 5 i could not read > it again. its ok for the moment i can manage it anyway." > > Insert your jaws disk and run a repair of jaws on the machine. After the > install is complete, go into the jaws window then help menu and arrow down > to check for updates. Hit enter and if an update to your jaws comes back > to > you, press the spacebar on it then hit spacebar on next to install that > update. > Leave avast on it if you still have it installed as it is not the problem. > > " if you could tell me about spam fighter it would be great. i have > downloaded it and installed > it but it does not show in my windows live mail. i read through there web > page again and it says that it is compatable with windows 7 but further > down > > the page it only says windows mail 32bit and nothing about windows live > mail > > 64bit which i am using. can you advise please. > > I don't think that spamfighter should have an issue with your system being > 64 bit. In the list of folders in your live mail, is there a spamfighter > folder?. Also if you route jaws to PC "jaws key + minus key on the numpad > and then press numpad 9 to bring you up top of the inbox window. Here come > down with the numpad 2 and see if there is a spamfighter toolbar. You'll > know it as it will have items on it such as "block, unblock etc." > > Paul. > > > ******************************************************************** > National Council for the Blind of Ireland (NCBI) is a company > limited by guarantee (registered in Ireland No. 26293) . > Our registered office is at Whitworth Road, Drumcondra, Dublin 9. > NCBI is also a registered Charity (chy4626). > > NOTICE: The information contained in this email and any attachments > is confidential and may be privileged. If you are not the intended > recipient you should not use, disclose, distribute or copy any of > the content of it or of any attachment; you are requested to notify > the sender immediately of your receipt of the email and then to > delete it and any attachments from your system. > > NCBI endeavours to ensure that emails and any attachments generated > by its staff are free from viruses or other contaminants. However, > it cannot accept any responsibility for any such which are > transmitted. We therefore recommend you scan all attachments. > > Please note that the statements and views expressed in this email > and any attachments are those of the author and do not necessarily > represent the views of NCBI > > > ******************************************************************** > > > > > > ******************************************************************** National Council for the Blind of Ireland (NCBI) is a company limited by guarantee (registered in Ireland No. 26293) . Our registered office is at Whitworth Road, Drumcondra, Dublin 9. NCBI is also a registered Charity (chy4626). NOTICE: The information contained in this email and any attachments is confidential and may be privileged. If you are not the intended recipient you should not use, disclose, distribute or copy any of the content of it or of any attachment; you are requested to notify the sender immediately of your receipt of the email and then to delete it and any attachments from your system. NCBI endeavours to ensure that emails and any attachments generated by its staff are free from viruses or other contaminants. However, it cannot accept any responsibility for any such which are transmitted. We therefore recommend you scan all attachments. Please note that the statements and views expressed in this email and any attachments are those of the author and do not necessarily represent the views of NCBI ********************************************************************