hello again vincent, no, my problem is that i can't send the files to the victor stream,something has occurred to me though, the victor stream came with a sixteen gig sd card, do i have to do anything with the card before i can transfer the files on to it, as i say for some reason or other i can't send my book to the reader, i know it's my fault, something i'm doing or not doing , just let me run through it again, i have a book made up of seventeen mp3 files, i've tried selecting them all, then copying them to the clipboard, opening up a folder on the victor and try to paste the files in there, but there is nothing happening, do i have to make use of the victor stream software that i have downloaded, sorry if i'm boring you to death, but i would like to start listening on the victor reader stream, thanks for your interest, take care, travel safely, joe.