Hi Joe, Your e-mail application is the program that you use for sending and receiving mails for example Outlook Express or MS Outlook. So in other words just open your e-mail program. To get to More on the toolbar just do the following: 1. Press the Alt key. 2. Now do a control and tab a few times until you hear Logo Button and this is the toolbar relating to Spam Fighter. 3. Just do a few right arrows here and you will hear Block button, Unblock button and More menu. 4. This is where they want you to get to so now just down arrow here to open up the More menu and you should hear Whitelist, Blacklist, Option etc. Try this and see how you get on. Loretta -----Original Message----- From: vip_students-bounce@xxxxxxxxxxxxx [mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Joe Bollard Sent: 28 March 2008 12:11 To: vip_ students Subject: [vip_students] spamfighter o boy, am i stuck, spamfighter have sent me my product key, they say, "start or open your e mail application" and click "more" in the spamfighter toolbar, and that's only the beginning, what or where is my e mail application???? any takers???? travel safely, joe and dillon. -- I am using the free version of SPAMfighter for private users. It has removed 3311 spam emails to date. Paying users do not have this message in their emails. Get the free SPAMfighter here: http://www.spamfighter.com/len -- I am using the free version of SPAMfighter for private users. It has removed 5836 spam emails to date. Paying users do not have this message in their emails. Get the free SPAMfighter here: http://www.spamfighter.com/len