[vip_students] Re: problem opening outloook

  • From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx>
  • To: <vip_students@xxxxxxxxxxxxx>
  • Date: Sat, 14 Nov 2009 18:38:45 -0000

Not Edel Paul but isn't she having problems with accessing Outlook Express via the icon on the desk top only. She can access it from the Start Menue and apparently from what she says now that she has changed to Outlook Express being her preferred e-mail client, she has no problems opening Outlook Express. 


Eleanor
----- Original Message ----- From: "Paul J. Traynor (NCBI)" <paul.traynor@xxxxxxx> 
To: <vip_students@xxxxxxxxxxxxx>
Sent: Saturday, November 14, 2009 6:31 PM
Subject: [vip_students] Re: problem opening outloook



Hi Edel,
As Avast is popping up when you try opening up your email, perhaps there is a virus at work here, You should run a scan of your PC and see if it helps. 

Paul.


-----Original Message-----
From: vip_students-bounce@xxxxxxxxxxxxx
[mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Edel Carey
Sent: 14 November 2009 15:34
To: vip_students@xxxxxxxxxxxxx
Subject: [vip_students] Re: problem opening outloook

If I launch outlook by going through the start menu  it will open but if I
try to go through the shortcut I get the same message when I open it.  It
looks like it is going to open but again avast flashes up followed by the
same message.
Edel..
----- Original Message ----- From: "Flor Lynch" <florlync@xxxxxx> 
To: <vip_students@xxxxxxxxxxxxx>
Sent: Saturday, November 14, 2009 1:33 PM
Subject: [vip_students] Re: problem opening outloook



Perhaps it's just AVG doing its thing?  Can you launch Microsoft Outlook
just by opening it normally?
----- Original Message ----- From: "Edel Carey" <careyedel@xxxxxxxxxx> 
To: <vip_students@xxxxxxxxxxxxx>
Sent: Saturday, November 14, 2009 11:20 AM
Subject: [vip_students] Re: problem opening outloook
Thanks for that information I changed my settings successfully. Not sure 


what has happened to my outlook though.  I'm not too bothered now that
I've fixed the settings as I find that visually outlook express is
superior to outlook

Edel..
----- Original Message ----- 
From: "Flor Lynch" <florlync@xxxxxx>

To: <vip_students@xxxxxxxxxxxxx>
Sent: Friday, November 13, 2009 10:48 PM
Subject: [vip_students] Re: problem opening outloook



Edel,

If email addresses from the Web are 'assigned to outlook,' you can
change that by going into:

-- Control Panel, or internet Explorer Tools, - internet Options;
-- Now shift+tab and then right-arrow to the programs Tab;
-- Then press the tab key a few times until you come to the email combo
box, and then arrow to highlight Outlook Express.
-- Tab to and press enter on OK.
there may (or may not) be something wrong in your microsoft outlook. but 


make sure that it is closed so that the change as above will take
effect.
----- Original Message ----- From: "Edel Carey" <careyedel@xxxxxxxxxx> 
To: <vip_students@xxxxxxxxxxxxx>
Sent: Friday, November 13, 2009 3:28 PM
Subject: [vip_students] problem opening outloook


Hi again everyone

I use outlook express as my preferred email programme but I'm trying to
access email addresses on a web page and I assume they are assigned to
outlook but mine won't open.  I keep getting avast flashing up for a
second on the screen followed by the following message.

Cannot start Microsoft outlook.  The .DLL file for the information
service could not be found.
MAP1 was unable to load the information service PSTPR.DLL.  Be sure the
service is correctly installed and configured.

Any advice would be much appreciated.

Edel..













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