vip_students@xxxxxxxxxxxxx wrote: < < Hi Robert, < < Nice to see you on the list. I have some questions for you about your < problem. < < Are you using outlook express on the computer or are you going onto the < internet and checking your mail while on the web?. < < This is the only way I would understand you to be doing things at the < moment. If this is what you are doing, what you need to do is add in all < the settings for your eircom account into outlook express. I have placed < below a guide to help you do this then in future you would open up outlook < express and download your mail from eircom into it. < < (Setting up an email account in outlook express) < < 1. Open up outlook express. < < 2. Use keys "control, shift + letter I" to ensure that you are in the "inbox < view". < < 3. Now press keys " alt plus T" and down arrow to where it says "accounts". < < 3. Press the "enter key". < < 4. Tab to the "add button" and use the "space bar". A little menu will pop < open and the first choice here is "mail" just press enter key on this to < begin setting up the new mail account. < < 5. First you will be asked to type in your name as you want other people to < see it in their inbox. For example: Paul Traynor < < 6. Press tab and press space bar on the next button, now type in your email < address: paul.traynor@xxxxxxx for example. < < 7. Tab to next then tab to the first of two empty boxes. These boxes are < for entering in the server details. First the "incoming server details": < mail2.eircom.net < Next tab once more and another empty box type in: mail2.eircom.net < < This takes care of the server details. < < 8. Now when you tab and press enter key on next you will be asked for a < user name. This is typically the "first part" of your email address, for < example: paul.traynor < It will most likely be already filled in so just tab past it to the password < box which you will need the password you got when you signed up for your < email account. When you go to enter in your password here it will go in as < stars so be careful that you type in the correct characters. < < 9. Tab to the next button then tab again to the "finish button" and you are < more or less done. Just one more thing to configure and that is the < connection. < < From where you are now after you pressed the "finish button" just tab till < you come to properties and press the "space bar". This will reopen up the < properties of the account you just created. < < 10 Press keys "control + tab" till you are on the "connection tab". Here < press the space bar" on the checkbox which asks you something like "always < use this account when sending or receiving mails. < < 11. After checking this box just tab once to a little combolist box and if < you are on a "dial-up connection" then something like "eircom or a telephone < numer or some such thing" will be highlighted in this little window. If it's < a broadband connection then you need to have it say "local area network". < < 12. Tab to the ok button and press the enter key and then press the tab key < to the "close button" and press the enter key. < < Now you are done. Provided you followed the above directions correctly you < will have no problem accessing your emails via outlook express. < < Good luck, < < Paul. < < < -----Original Message----- < From: vip_students-bounce@xxxxxxxxxxxxx < [mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of < bobforde2020@xxxxxxxxxx < Sent: 01 March 2006 15:27 < To: vip_students@xxxxxxxxxxxxx < Subject: [Spam] [vip_students] problem with E mail account < < < < Hello all, < < My name is Robert Forde and I am new to the list. < I'm having a problem with my outlook express account. I've recently set up < outlook express and I also have an eircom account and all e mails are going < to my eircom account but not going to my outlook express account. I would be < really appreciative if anybody could help me solve this problem. < < Yours faithfully, < < Robert < < ----------------------------------------------------------------- < Find the home of your dreams with eircom net property Sign up for email < alerts now http://www.eircom.net/propertyalerts < < < < < Hi Paul,I have outlook express set up on the computer but I only go on to the web to check E mails in my eircom account. I'll try the instructions you sent me. Cheers Paul ----------------------------------------------------------------- Find the home of your dreams with eircom net property Sign up for email alerts now http://www.eircom.net/propertyalerts