Thanks Paul for this. Will get back to you later to tell you how it went. Pauline----- Original Message ----- From: "Support At NCBI" <support@xxxxxxx>
To: <vip_students@xxxxxxxxxxxxx> Sent: Friday, February 03, 2012 1:12 PM Subject: [vip_students] Re: dv drive not recognising cd.
Hi Pauline, I would look at the following settings which may be causing your problem; 1. You are using an incorrect type of blank CD for your CD/DVD drive. To determine your CD/DVD drive and see which kind of blank disks to use do the following 1. Open the start menu, go to settings then control panel. 2. Look for "System" in control panel and enter on it. 3. Press keys Control + tab to go to the "hardware page". 4. Tab once and you should be on "Device manager", press spacebar to open it.5. Press the tab key once to jump onto a list of available hardware on yourcomputer then arrow down to "CD-DVD drives and right arrow in here.6. Press the down arrow once and you will hear the name of your CD/DVD drive read out to you. Press the application key to open up a context menu and uparrow to properties followed by enter key. 7. When properties opens up, press keys, "Control + tab" to jump to the Details page.8. Route jaws to PC by pressing and holding down the insert key and pressingthe "minus key" on top right of your number pad. Once you do this you can then use the number pad 8 and number pad 2 keys to read this screen. What you are looking for on this screen are letters "R and W or just R or W ontheir own". This tells you what kind of disks your CD/DVD drive can take andthey should correspond with the same letters on your pack of blank CD/DVD disks. I know this can be quite lengthy but you should try and do it. -R. "Indicates that you have a read only drive" - RW. "Indicates you can read and write to this drive" +RW. "Indicates you can use any kind of blank disks to read and write" Paul. -----Original Message----- From: vip_students-bounce@xxxxxxxxxxxxx [mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of pauline lawler Sent: 02 February 2012 19:30 To: vip_students@xxxxxxxxxxxxx Subject: [vip_students] dv drive not recognising cd. Hope someone can help. DVD drive will not recognize a blank cd but will read audio cd. Am using windows exp home, Jaws 8, ie7. Have tried several types of blank cd. Many thanks, Pauline Pauline Lawler -- I am using the free version of SPAMfighter. We are a community of 7 million users fighting spam. SPAMfighter has removed 8290 of my spam emails to date. Get the free SPAMfighter here: http://www.spamfighter.com/len The Professional version does not have this messageFollow us on Facebook: https://www.facebook.com/ncbiworkingforpeoplewithsightlossFollow us on Twitter: www.twitter.com/ncbi_sightloss Check-out NCBI's Micheal O Muircheartaigh appeal on the following link. http://youtu.be/25P2tiuCi0U ******************************************************************** National Council for the Blind of Ireland (NCBI) is a company limited by guarantee (registered in Ireland No. 26293) . Our registered office is at Whitworth Road, Drumcondra, Dublin 9. NCBI is also a registered Charity (chy4626). NOTICE: The information contained in this email and any attachments is confidential and may be privileged. If you are not the intended recipient you should not use, disclose, distribute or copy any of the content of it or of any attachment; you are requested to notify the sender immediately of your receipt of the email and then to delete it and any attachments from your system. NCBI endeavours to ensure that emails and any attachments generated by its staff are free from viruses or other contaminants. However, it cannot accept any responsibility for any such which are transmitted. We therefore recommend you scan all attachments. Please note that the statements and views expressed in this email and any attachments are those of the author and do not necessarily represent the views of NCBI ********************************************************************