What version of Supernova do you have? I think if you have Internet Explorer 8 for example you would need Supernova 11 at least and now there is Supernova 12!!! As for Jaws again I would say what version of Jaws and what version of Internet Explorer. Again I believe you will need at least Jaws 10 for Internet Explorer 8 but Jaws 11 would work better and again there is Jaws 12 now. Of course both of you may use Fire Fox. Eleanor ----- Original Message ----- From: Gina McNamara To: vip_students@xxxxxxxxxxxxx Sent: Friday, November 19, 2010 4:59 PM Subject: [vip_students] Re: computer freezing Hi Jenny I have similar problems when I read my emails or its on some websites on the internet and I use supernova which is a magnification and speach software. I would say likes of jaws and supernova can't seem to fully load some things on the internet. I don't know. Has anyone else any ideas out there? Is anyone else experiencing this? Best Gina On Fri, Nov 19, 2010 at 4:24 PM, janeobrien <jeobrien5@xxxxxxxxxx> wrote: hi to the list, can anyone help me please, when i turn on my computer everything is in order until i read a couple of emails and bingo my computer freezes for no good reason. i turn it off from the tower, but each time i turn it back on i just get a buzzing sound and nothing happens, this occurs at least 4-5 times and then it works perfectly. as you can imagine it is very frustrating. i am using "jaws 9" and "windows xp home addition" i also have avast 5 which updates each day. any thoughts would be much appreciated but could i ask any explanations in simple language as i am certainly not a computer buff. thanks for any help. jenny o'brien. -- Gina Mc Namara Disability Advocate Email Address: ginamcn@xxxxxxxxx Skype Address: ginamcnamara