Well said ! I always took it to be that when programmes such as Avast were mentioned on this list that they were free, unless you would wish to have the pro one. Think now that the pro one has been downloaded and paid for well wish you luck in recovering your money. Sorry but we all make a bloopper in IT land! Anyone says differently is perhaps a little wayward with the truth. Tony ----- Original Message ----- From: Paul Traynor To: vip_students@xxxxxxxxxxxxx Sent: Saturday, December 13, 2008 10:57 AM Subject: [vip_students] Re: avast question for paul or others Hi Vincent, There is no charge for Avast home edition, you should not have paid for this product unless it was the professional version you took down. I am really sorry and annoyed that this has happened to you. If you uninstall the avast that you have installed I will give you in this email the correct download to use for avast home edition. Please anyone who feels that they are being charged for such a product as this or anything mentioned here on the list without clear instructions otherwise, ask here first. The download for avast is: http://download0.avast.com/iavs4pro/setupeng.exe Paul. ------------------------------------------------------------------------------ From: vip_students-bounce@xxxxxxxxxxxxx [mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of vts Sent: 12 December 2008 17:58 To: vip_students@xxxxxxxxxxxxx Subject: [vip_students] avast question for paul or others hello can someone tell me please. I was told from Paul to use avast for my computer which I did. I downloaded it and was using it the last few weeks with no problem. I paid €80 subscription at the end of the payment page it said this is a once off payment only. the problem im having now is I used someone else's credit card and two months of €12 was taken out of the card from a company call download .com which I did not agree to. and they wanted to take €12 every month. its not the money that worries me its the fact that I was told there was only a once of payment to be made. so I rang them and canceled it he told me on the phone that I would be not entitled to any more upgrades for my avast so I agreed it was not my credit card. now my avast has stopped working and my computer is open. now I paid the money for avast and I am being told that I have to pay more. how is this I feel ripped off. what can I do is there a free version of avast or what will I do. please help many thanks. regards Vincent ------------------------------------------------------------------------------ I am using the Free version of SPAMfighter We are a community of 5.7 million users fighting spam. SPAMfighter has removed 622 of my spam emails to date. The Professional version does not have this message ******************************************************************** NOTICE: The information contained in this email and any attachments is confidential and may be privileged. If you are not the intended recipient you should not use, disclose, distribute or copy any of the content of it or of any attachment; you are requested to notify the sender immediately of your receipt of the email and then to delete it and any attachments from your system. NCBI endeavours to ensure that emails and any attachments generated by its staff are free from viruses or other contaminants. However, it cannot accept any responsibility for any such which are transmitted. We therefore recommend you scan all attachments. Please note that the statements and views expressed in this email and any attachments are those of the author and do not necessarily represent the views of NCBI ********************************************************************