Well said Flor! You know, always be vigilant out there! Tony ----- Original Message ----- From: "Flor Lynch" <florlync@xxxxxx> To: <vip_students@xxxxxxxxxxxxx> Sent: Friday, December 12, 2008 11:04 PM Subject: [vip_students] Re: avast question for paul or others > Vincent, > > Here's my take. I think if i were you I'd do a few things. One might be to > ring paul working. Another would be to have someone expert visit you and > your computer and see what was downloaded, and what's going on now. If, > after all the computer expertise available has been consulted, you still > feel that you have a case of having been ripped off, have the credit card > holder get on to their bank and ask the bank to help them claim a refund > from the credit card company. (This may be difficult, or impossible to > negotiate, at this stage.) But the first things to do are to find out what > exactly you downloaded. (It sounds to me as if you downloaded - and > unwittingly agreed to pay for - something else - a firewall, anti-spam, > RealPlayer Premium, that sort? - besides the Avast antivirus program.) > > ----- Original Message ----- > From: "vts" <vts@xxxxxxxxxx> > To: <vip_students@xxxxxxxxxxxxx> > Sent: Friday, December 12, 2008 5:58 PM > Subject: [vip_students] avast question for paul or others > > > hello > > can someone tell me please. I was told from Paul to use avast for my > computer which I did. I downloaded it and was using it the last few weeks > with no problem. I paid ?80 subscription at the end of the payment page it > said this is a once off payment only. the problem im having now is I used > someone else's credit card and two months of ?12 was taken out of the card > from a company call download .com which I did not agree to. and they wanted > to take ?12 every month. its not the money that worries me its the fact > that I was told there was only a once of payment to be made. so I rang them > and canceled it he told me on the phone that I would be not entitled to any > more upgrades for my avast so I agreed it was not my credit card. now my > avast has stopped working and my computer is open. now I paid the money for > avast and I am being told that I have to pay more. how is this I feel ripped > off. what can I do is there a free version of avast or what will I do. > please help many thanks. > > regards > Vincent > > >