Aine,here is an adapted version of a reply I sent on this subject to vip_students in december last.
This is because you have checkmarked View By Conversations. To uncollapse - expand - a conversation, when JAWS or whatever says 'collapsed' press the right-arrow key to open it. you will then see all messages pertaining to that conversation or that branch thereof. Again, whenever you hear/see collapsed, press the right-arrow key to expand. If you want to uncheck View By Conversation, from the message list press alt+ v, then right-arrow into Current Views submenu. Press up-arrow once, and then press enter to uncheck it. However, viewing messages by conversation can be quite a handy way to have messages organised by topic, thread, etc., so that you can hjump to the last message of a conversation and then read it and hopefully many of the previous messages within that conversation also. This is the usual way i have things set up. Now if you should still want messages organised by conversation, but don't want threads collapsed, do the following: -- From the message list, go into tools | Options - ctrl+shift+o; -- Press shift+tab, and then press ctrl+tab to the Read tab control; -- Now press the tab key a few times. You come to a checkbox, "automatically expand grouped messages", and this is, by default, checked. press spacebar to change its state. have a look at the other options there. Tab to OK and press enter.----- Original Message ----- From: "Aine O'Mahony" <ainemaeomahony@xxxxxxxxx>
To: <vip_students@xxxxxxxxxxxxx> Sent: Tuesday, April 13, 2010 3:41 PM Subject: [vip_students] What does collasped mean? Hi guys does anyone know why some of my e-mails in outlook express are reading "collasped"? Its only with the e-mails recieved and only to e-mails on the list. I am however still able to read them. Aine Mae