[vip_students] Re: [Spam] Re: JAWS Problem with Internet Explorer

  • From: "Francis Kane" <Francis.Kane@xxxxxxx>
  • To: vip_students@xxxxxxxxxxxxx
  • Date: Mon, 04 Jul 2011 22:37:19 +0100

Hi Ulla,

You could try changing the screen echo to see if that makes any 
difference. Press Insert and the letter S until Jaws says highlighted and 
see if that does anything. Not sure if it will though!

Francis.

-----Original Message-----
From: "Ulla Quayle" <ulla@xxxxxxxx>
To: <vip_students@xxxxxxxxxxxxx>
Date: Mon, 4 Jul 2011 19:17:21 +0100
Subject: [vip_students] Re: [Spam] Re: JAWS Problem with Internet Explorer

> Hi Paul and Flor
> 
> Google chrome was installed on there but I did uninstall it as I
> thought 
> that might have caused a problem.  Unfortunately that didn't seem to
> work. 
> I reset IE8 as the default browser but still no joy.
> 
> As far as I know Flor the internet looks fine for a sighted user.  I
> forgot 
> to say that all the Microsoft keystrokes are working but none of the
> JAWS 
> ones.  It is so weird and I just simply don't know what has happened. 
> It 
> was perfectly fine the weekend before last but when I sat down to use
> it on 
> Saturday last this was happening.
> 
> I don't know if removing JAWS and reinstalling it would solve the
> problem or 
> not.  I can't download it from the internet anyway as I can't browse. 
> What 
> a nightmare.
> 
> Ulla
> ----- Original Message ----- 
> From: "Flor Lynch" <florlync@xxxxxx>
> To: <vip_students@xxxxxxxxxxxxx>
> Sent: Monday, July 04, 2011 12:49 PM
> Subject: [Spam] [vip_students] Re: JAWS Problem with Internet Explorer
> 
> 
> > Ulla,
> >
> > What does a sighted viewer see when you load and try to use Internet 
> > Explorer with JAWS?
> >
> > ----- Original Message ----- 
> > From: "Ulla Quayle" <ulla@xxxxxxxx>
> > To: <vip_students@xxxxxxxxxxxxx>
> > Sent: Sunday, July 03, 2011 10:12 PM
> > Subject: [vip_students] JAWS Problem with Internet Explorer
> >
> >
> > Hi All
> >
> > I wonder if anyone can help me?  A few months ago I installed JAWS 12
> onto 
> > my parents PC so I could use the internet when I am visiting them.
> All was 
> > well until this weekend.  JAWS has literally stopped working with
> internet 
> > explorer and I just can't understand why.  When I load internet
> explorer 
> > JAWS will read the title of the webpage and nothing else.
> >
> > The arrow keys don't work and it says there are no links.  If I try
> to use 
> > any of the keystrokes like insert f6 the headings list won't appear
> and it 
> > says no headings.  No buttons or form fields can be found.  If I
> press the 
> > alt key I can look at the file, edit view menus etc but I just can't 
> > navigate any webpages.
> >
> > I have tried unloading and reloading JAWS, rebooting the PC,
> refreshing 
> > the webpage and still no luck.  Internet explorer 8 is the version on
> the 
> > PC.
> >
> > All other applications are working perfectly with JAWS.  I've never
> come 
> > across this problem before.
> >
> > If anyone can shed any light or help me out I would be really
> grateful as 
> > this is so frustrating.
> >
> > Thanks in advance.
> >
> > Ulla 
> 
> 


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