Bank holiday Monday 6 August 2012
Stuart,
Thanks for responding to my email yet once again - - you state
in your
email that "once I solve the captcha I have no other problems" -
however -
it is not clear as to whether you personally solve the captcha
problem with
or without assistance - and perhaps you might clarify this point
for me - I
make that observation in the light of the fact that I certainly
cannot
independently solve the captcha problem - I fully accept that
hearing
capacity - somewhat like sight capacity - from individual to
individual is a
subjective matter - I would therefore be most interested as to
hear from
any other VIPS contributor who has recently successfully and
independently
interpreted the captcha sounds prompts problem ------ I asked an
audiologist
to listen to and comment upon the capcha sound prompts on the Ryan
Air site
and she said that she could not make sense of them nor could any
of
her
colleagues who were present at the time.
I look forward to your reply.
Best Regards
Aidan Carolan
-----Original Message-----
From: vip_students-bounce@xxxxxxxxxxxxx
[mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Stuart
Lawler
Sent: 05 August 2012 16:37
To: vip_students@xxxxxxxxxxxxx
Subject: [vip_students] Re: Ryan Air booking problems - I am aware
of the
cause - it is the solution which I am seeking
Hi Aidan,
Yes, once I solve the captcha, which is admittedly very difficult
at
present, I have no other problems using any part of the Ryanair
site.
The audio Captcha is not their problem, in fact, they are doing us
a service
by including it. The issue is that Google, who run the service,
have made it
virtually unusable at present.
Flor is correct when he says that it is very difficult to contact
anyone in
Google to look towards resolving this, but I shall continue to
try.
Regards,
Stuart
Sent from my iPhone
On 3 Aug 2012, at 03:58 p.m., "Aidan Carolan"
<melocarolan@xxxxxxxxxx>
wrote:
3 August 2012
Good afternoon Stuart,
Thanks for responding to my Email - however - you don't confirm
in
your
email that you actually do now unassistedly get through the
captcha
hurdle and that you do now successfully complete flight bookings
with
Ryan Air and if you do so I would appreciate the details of your
successful formula --- you will be aware from my correspondence
with you
of approxoimately A year
ago that I have been in contact with Michael O'Leary of Ryan
Air
regarding this problem - and that - while I consider that he was
personally most gracious in Devoting some time to addressing the
problem - the problem remains unresolved - I am also acutely
aware
that technically the ultimate resolution to the problem rests
with
Google - and at the time of our previous correspondence I sought
that
the NCBI would take up the challenge with Ryan Air/Google of
resolving
this problem - rather than allowing an
technically ill equipped individual member of NCBI off on a
perhaps
futile
solo run - however - to my disappointment I found that while
there was a
great deal of prevarication on the subject on the part of NCBI it
was
not accompanied by any positive action at least that I was made
aware
of - I - with respect to yourself and to management in the NCBI -
don't wish again to engage in protracted correspondence on this
matter
---- I simply just wish to know if there are any among our fellow
members who can successfully manage the Ryan Air site and if so
if
they would be kind enough to let me know in detail through an
email as to
how they do it.
With best regards and good wishes
Aidan Carolan
-----Original Message-----
From: vip_students-bounce@xxxxxxxxxxxxx
[mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Stuart
Lawler
Sent: 03 August 2012 13:10
To: 'vip_students@xxxxxxxxxxxxx'
Subject: [vip_students] Re: Difficulties in making my way through
the
Ryan Air site - Would appreciate your help
Hi Aidan,
I must sympathise and indeed empathise with you in relation to
your
problems being experienced on the Ryanair site.
However, it is important to point out that in this case, the
fault
is
not with Ryanair, but with Google, who are providing the audio
captcha
service.
Many other websites that use this system are having the same
issues.
It is Google that queries need to be directed to, and not
Ryanair.
To be fair to Ryanair, once you get through the captcha, the site
is
absolutely perfect.
Regards,
Stuart
-----Original Message-----
From: vip_students-bounce@xxxxxxxxxxxxx
[mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Aidan
Carolan
Sent: 03 August 2012 12:43
To: vip_students@xxxxxxxxxxxxx
Subject: [vip_students] Difficulties in making my way through the
Ryan
Air site - Would appreciate your help
Please see attachment ref. my difficulties in making my way
through
the Ryan Air site.
Regards
Aidan Carolan
-----Original Message-----
From: vip_students-bounce@xxxxxxxxxxxxx
[mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of John
O'Regan
Sent: 05 May 2012 12:37
To: vip_students@xxxxxxxxxxxxx
Subject: [vip_students] Re: JAWS and the Word Spelling Checker
Hi Susan,
The goo.gl link works fine for me, but here's the full link in
all
it's unabridged glory:
http://office.microsoft.com/en-us/help/helpful-feature-for-jaws-in-the
-word-
spelling-checker-HA010269453.aspx?CTT=5&origin=HA010257414
No prizes for guessing why I shortened it. It's bound to get
wrapped
somewhere along the way between you and me so you'll have to Copy
&
Paste it into your browser's address bar in two stages,
good luck,
John
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Show your support for NCBI by voting for one of our most-valued
fundraisers,
Billy Shanahan, as Calor Ireland Community Champion. The winner
receives a
bursary of ?7,500 for their chosen charity. To vote, visit:
http://www.facebook.com/calorireland.
Follow us on Facebook:
https://www.facebook.com/ncbiworkingforpeoplewithsightloss
Follow us on Twitter: www.twitter.com/ncbi_sightloss
Check-out NCBI's Micheal O Muircheartaigh appeal on the following
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National Council for the Blind of Ireland (NCBI) is a company
limited by
guarantee (registered in Ireland No. 26293) .
Our registered office is at Whitworth Road, Drumcondra, Dublin 9.
NCBI is also a registered Charity (chy4626).
NOTICE: The information contained in this email and any
attachments
is
confidential and may be privileged. If you are not the intended
recipient
you should not use, disclose, distribute or copy any of the
content
of it or
of any attachment; you are requested to notify the sender
immediately of
your receipt of the email and then to delete it and any
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from
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NCBI endeavours to ensure that emails and any attachments
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Please note that the statements and views expressed in this email
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