[vicsireland] Re: phone top up

  • From: "Flor Lynch" <florlync@xxxxxx>
  • To: <vicsireland@xxxxxxxxxxxxx>
  • Date: Fri, 16 Oct 2009 21:33:03 +0100

Paul,

Instead of leaving forms Mode on, which you may be doing, hit the PC cursor and navigate down the page, only entering forms Mode as you need to actually typing or making a choice.

Which version of what browser are you using? I'm using IE8, formerly IE7, JAWS10, and I think it should work fine with JAWS9 as well. I started Internet banking with Bank of ireland a few months ago, and have topped up my own and a few other mobile phones with it, without much difficulty. After you do the 3-digit prefix, which is a combo box - 083, 084, 085, 086, 087 - you come to where you edit in the rest of your mobile number. then there is a list of service providers. then there is a ccombo box of top-up amount. then you come to the "proceed" button. ----- Original Message ----- From: <Paul.Griffith@xxxxxx>
To: <vicsireland@xxxxxxxxxxxxx>
Sent: Friday, October 16, 2009 2:17 PM
Subject: [vicsireland] phone top up


hi there,
do any of you do internet banking with bank of ireland?
i use it and it works fine for me,
but today, i decided to see if i could top up my mobile phone,
went to website,
enter user id,  plus    special id, date of birth  or last 4 digits of
mobile  number,
then entered in the three numbers to log on,
no problem,
clicked on current account details,
then pressed f7 to create links,
selected top up mobile phone,
the page always loads up slowly,
when page comes up, it gives an option to enter mobile number, and that
is as far as i can go, it only allows me to enter in three digits
can somebody help
paul


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