[vicsireland] Re: Ryanair
- From: "Plumpton, Stephen" <Steve.Plumpton@xxxxxxxxxxx>
- To: <vicsireland@xxxxxxxxxxxxx>
- Date: Fri, 1 May 2009 13:28:25 +0100
Mark
As it happens I booked a flight just over a week ago.
Tim and Darragh have covered the accessibility problems I found, but in my
experience the problem with booking was more about usability than
accessibility. For instance, I completed part of the booking and then reached
the part where I needed to book assistance. So, I went off and read the
appropriate literature they provide on that one and when I got back to my
booking, it had timed out. The same happened when I got to booking luggage and
again when I read the terms and conditions. I had to start the booking about
four times. Of course, I cantered through the last time 'cos I'd had so much
practice, but lord it does try your patience.
I selected check-in online and you can't go back to print your boarding pass
until at least fifteen days before the flight. As I'm not flying until 22nd
May, I've still got that one to come. Will let you know how that goes later.
Steve
-----Original Message-----
From: vicsireland-bounce@xxxxxxxxxxxxx
[mailto:vicsireland-bounce@xxxxxxxxxxxxx] On Behalf Of Mark Magennis
Sent: Friday, May 01, 2009 10:52 AM
To: Vics Mailing List
Subject: [vicsireland] Ryanair
Dear all,
Anyone used Ryanair's online booking lately? What's it like from an
accessibility perspective?
Mark
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