Hi Delma. I don't own a echo. However, these links may help.
Overall set-up page:
https://www.amazon.com/gp/help/customer/display.html?nodeId=201994280
This one is specific about wireless connection problems:
https://www.amazon.com/gp/help/customer/display.html?nodeId=201602110
Here is a link on the Alexa app:
https://www.amazon.com/gp/help/customer/display.html?nodeId=201602060
Here is a set-up video on youtube. Good.
https://www.youtube.com/watch?v=B-uarn-OgnU
Lastly, a keyboard connected to the Fire might make things a bit
easier especially when inserting passwords and the like. Do you use
one? With a dongle, you can even use a standard windows full-size usb
keyboard.
Stay well ... William
On 11/6/17, Delma <delmalast@xxxxxxxxx> wrote:
hi, I am no good with a touch screen
i tryed to use my dot, it said, its having trouble connecting to the net,
please see help in my Alexa app
my tablet said y fee not connect,
i played with it some, it said connect but it then said it wasnt again
is there away to get into the help Alexa app on the pc, and fix this mess?
Hans has been doing it for me, but he dont have internet so I am looking for
away I can get them to work, if not both, at less the dot
