Hi Sandy, I also feel Amazon does a great job in all other areas. It is almost like the Kindle division of the company marches to a different beat completely. Their web site is very accessible as are their IOS shopping and Instant video apps. My impression is that whoever is in charge of the Kindle division hasn't much of a clue when it comes to accessibility. It's just odd that everything amazon works so well except for everything Kindle related.
I don't work for them either but I am a Prime member and love their customer service when it comes to shopping of any kind. Their online shopping experience including returns are next to none in my opinion.
Personally, I think the Kindle guy whoever that might be needs the boot. JMO.
Best, Rick alfaro On 12/14/2012 3:56 PM, Sandy Licht wrote:
I absolutely agree with you. We so often concentrate on the negative, we forget about the positive. Accessibility needs to improve, but so does everything else I can think of. I, for one, have found Amazon to be courteous and helpful. I do as much shopping with them as I can. And no... I don't work for them! Sent from my iPod On Dec 14, 2012, at 1:44 PM, Gery Gaubert <GGaubert@xxxxxxxxxxxxxxxxxxxx <mailto:GGaubert@xxxxxxxxxxxxxxxxxxxx>> wrote: Message Larry I agree but you have to admit that things are way better than they were before. While there is a lot of room for improvement we do have better access to materials than we as blind people ever did. Gery D. Gaubert Assistant, Information Technology Administrator St. Charles Parish Sheriff's Office office (985) 783-0208 mobile 504-329-9439 _ggaubert@xxxxxxxxxxxxxxxxxxxx <mailto:ggaubert@xxxxxxxxxxxxxxxxxxxx> _ This e-mail and any attachments thereto are intended only for the use by the addressee(s) named herein and contain propriety/confidential information. If you are not the intended recipient of this e-mail, you are hereby notified that any dissemination, distribution, or copying of this e-mail, and any attachments thereto, is strictly prohibited. If you have received this e-mail in error, please immediately notify me by telephone (985-783-0208) and permanently delete/destroy the original and any copy of any e-mail and any printout thereof.