I just purchased the Amazon Fire 10, 32 gig with Alexa. Three years
ago, I bought the original Fire 7 tablet with adds. If you bought the
unit without adds, I think it cost $10 more.
At any rate, this new tablet is great in many ways. But I had to have
sighted assistance to get it set up and registered. Perhaps some folks
could figure it out, but I certainly couldn't.
First of all, I attempted to turn on Voice View by holding two fingers
of my right hand spread out on the screen while simultaneously holding
in the power button for four seconds with the index finger of my left
hand. Absolutely no go. No verbal feedback whatsoever. I then called
Aira to see what was on the screen. I didn't get much info there either
though the service rep was pleasant and courteous but couldn't see
enough on the screen to continue very long. Furthermore, I didn't want
to pay more than a dollar a minute just to get this thing going. So
today an acquaintance who knows little about computers came over.
Between the two of us, we got it going although we couldn't turn on
Voice View but got the rest going. I then guided her to settings and
accessibility after which we found Voice View and it is now up and running.
I didn't mean to ramble but just wanted to ask whether the command to
toggle Voice View on and off had changed. I later called Amazon's help
desk and was told that the command was now press the power button five
times. If this is now the case, must the user first turn on Voice View
from settings after which the five presses of the power button toggles
Voice View on and off?
Thanks for any feedback.
Don Roberts
