Craig,I agree with you. I think that the real way to get our point across to the right people is to try and find folks on the Kindle development team. Linkedin has several forums and I'd be willing to bet that some development team members are at least lurking on that list. I plan to try and post some messages to see if I obtain any response.
David Craig Werner wrote:
David, this is not the first time that the Kindle Keyboard has disappeared from the Amazon store. I posted on this list about this concern several months ago, and there has been sporadic discussion on the Amazon Kindle Forum. As you likely know from your reading of the Kindle manual, the text-to-speech feature is experimental. I'm not an alarmist, but I do feel there is almost certain cause for concern about the future of the accessible Kindle.I have posted messages on this list about my contact with Amazon, one of which was quite long. I won't re-post them, but suffice it to say I found it very hard to penetrate the Amazon Customer Service infrastructure. A complicating factor is that Amazon reps are not entirely familiar with the TTS feature and even less familiar with the workings of Kindle for PC with Accessibility Plugin, the software that allows a Kindle to be ready by the Nuance RealSpeak speech engine via a Windows machine even if one doesn't own a Kindle.Craig On 8/18/2012 1:58 PM, David Goldfield wrote:Hello. I'll ask for your forgiveness in advance as I expect this post will be a bit long and will contain some thoughts I've been having regarding the future of this amazing device. First, I don't know how many of you are following what is happening or, in some cases, what is not happening regarding the state of the Kindle Keyboard or the Kindle III as it's unofficially called by many users. Depending on what you read Amazon has either discontinued or temporarily removed the K3 Wifi unit from its Web site and it is now only available via third party sellers via Amazon or, I'm sure, through other vendors. The Keyboard 3g/Wifi unit is still officially available. Tech articles I've read suggest that the K3 Wifi has been discontinued. When I wrote to Amazon their email support informed me that the device was merely out of stock due to popular demand. I suspect that the tech world's suspicion that Amazon will slowly be phasing out its Keyboard line of Kindles is a correct assumption although we don't know for sure what they're planning. Whispers strongly indicate that a new batch of Kindles is soon on the way and we could hear announcements about them any day now. I realize that the Kindle Keyboard has been out now for two years and, in this industry, this is a long time for one product to be out without being replaced. I don't think it's reasonable to expect amazon to keep our trusty K3 around forever. However, considering their poor record of accessibility I am concerned that future Kindle models will possess little if no accessibility for visually impaired users. Last year their new line of Kindles had no accessibility although I believe the Touch has TTS for books but not for menus. After the new Kindles were announced last year I did hear that Amazon was looking for an accessibility engineer. This is a somewhat hopeful sign that we may ... and I say may see some accessibility in future models. Of course, we won't know until the new line is shipping as companies like Amazon are very tight-lipped about new hardware features and enhancements. My point is that we have to face the possibility that the K3 could possibly become discontinued soon. If this happens and if the new Kindles have no accessibility then we will be using very nice butobsolete hardware to read our books which is not a good position to be in.I'm wondering if any of you are aware of current advocacy taking place to try to ensure that Amazon implements accessibility into future Kindle models. Are ACB and NFB doing anything about this? I think the situation regarding the State Department is actually very good for us because it could get Amazon to rethink their position on accessibility, which so far seems to be "we'll just do the bare minimum to say we've done something." I'd like to get involved in advocacy but I'd prefer to not reinvent the wheel if I can help it. Regarding publishers blocking TTS on a book-by-book basis I've done my share of writing to organizations such as Amazon, the reading Rights coalition, the Authors' Guild and even Simon and Schuster regarding allowing TTS to be available for us on all books and have received very little response. Simon and Shcuster is a publisher which blocks TTS from many of its Star Trek series of books. The name David Goldfield means nothing to these organizations but an organized group representing millions of potential customers might be able to actually make some positive change for the print-disabled community. This is a point which needs to be firmly made to publishers as well as to Amazon. there are potentially millions of consumers who want to buy these devices and who want to be able to access books. The implementation of accessibility as a matter of course and not just an afterthought to avoid lawsuits will only make more money for these vendors. Ignoring accessibility will only cause Amazon to lose money and will drive millions of consumers to Apple. I guess my point is this: if the Kindle is important to us we are going to need to be more than just readers. We will need to be activists. If we don't then we could soon be forced back into the blind ghetto using $340.00 readers like the Victor Stream as our primary reading aid. David Goldfield