Nan, it is disheartening indeed. On the other hand, perhaps it is Amazon's policy not to officially monitor any lists not connected directly with the company. Who can tell for sure?
Craig On 6/23/2012 3:16 PM, Nan Hawthorne wrote:
This is very very interesting. That they were not interested in monitoring vi-kindle is disheartening. As i said in my last post, i am afraid to rock the boat... that's unusual for me since I am almost always ready to advocate for improvements in as positive a way as i can -- i am not an NFB member. But the loss of the TTS feature would be a devastating blow to me personally and professionally. So I am afraid to do what i would do normally, and that's to write articles and post about this disinterest on their part.. companies like Amazon are sensitive to bad PR.. and this is such a trivial thing, assigning someone to monitor a tiny list, that all I can conclude is that they don't want to open the discussion up publicly. Nan Hawthorne, Historical Novelist www.nanhawthorne.com IndieBRAG Medallion Honoree for AN INVOLUNTARY KING: A TALE OF ANGLO SAXON ENGLAND http://www.bragmedallion.com/medallion-honorees/2012/an-involuntary-king-a-tale-of-anglo-saxon-england "If we are to become friends I must laugh the way I really do." Gabbo de la Parra On 6/23/2012 4:56 AM, Craig Werner wrote:Based on this conversation and the general lay-out of the customer support pages on Amazon, I am getting the feeling that the company is hard to penetrate using the conventional approaches of writing or calling Customer Support. For now, I'll say no more.
