Hello Greg,
The absence of the system menu is simply because you're running an older
version of the software. Using the shortcut command B7B8D3D6 is perfectly okay.
If it appears to go through the motions of updating, but then reboot without
updating, it suggests something failed during the install.
You have tried the things I would have suggested, including trying to download
the update using another browser or other computer. If it is still not working
after that, then I'm running out of suggestions.
With VarioUltra switched on and connected to your Windows computer, go to
Windows Explorer on the computer and find the storage device VarioUltra. Drill
down to the storage and check/confirm that the update file is the only update
file there.
Also, can you confirm the file size of the downloaded zip file you have there?
Thanks,
David
________________________________
From: varioultra-bounce@xxxxxxxxxxxxx <varioultra-bounce@xxxxxxxxxxxxx> on
behalf of gpaikens@xxxxxxxxx <gpaikens@xxxxxxxxx>
Sent: Saturday, May 26, 2018 3:42 PM
To: varioultra@xxxxxxxxxxxxx
Subject: [varioultra] Re: Trouble updating from Firmware 1.32 to 1.42
Hi Paul and Pavel,
Thanks for the responses.
I have tried copying the update file to a USB stick and then from the stick to
the device as you described but am still getting nowhere. I have tried several
fresh downloads from the dropbox link and have even tried the process from my
wife’s Mac using Chrome. I made sure the file was not unzipped.
AS I mentioned earlier, there is no System option under my Settings. I’m not
sure why, but that means I have to use the shortcut key to start the download.
I don’t know if that has anything to do with why it might not be loading.
Any other ideas of what might be going wrong or things I can try?
Thanks for the help.
Best,
Greg
From: varioultra-bounce@xxxxxxxxxxxxx <varioultra-bounce@xxxxxxxxxxxxx> On
Behalf Of Paul Heidhues
Sent: Saturday, May 26, 2018 11:02 AM
To: varioultra@xxxxxxxxxxxxx
Subject: [varioultra] Re: Trouble updating from Firmware 1.32 to 1.42
Yes. First, put it on a thumb drive
Then navigate to the thumb drive in file manager
Copy it to the root of the flash disk
Go to settings
Go to update
You will see it
Click on it
It will then unzip
Then it will install
Kind Regards
Paul Heidhues CPC
Senior Engineering Recruiter
Hire4Engineering LLC
Office, (210)909-7578
paulh@xxxxxxxxxxxxxxxxxxxx<mailto:paulh@xxxxxxxxxxxxxxxxxxxx>
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From: varioultra-bounce@xxxxxxxxxxxxx <varioultra-bounce@xxxxxxxxxxxxx> On
Behalf Of gpaikens@xxxxxxxxx
Sent: Friday, May 25, 2018 3:57 PM
To: varioultra@xxxxxxxxxxxxx
Subject: [varioultra] Trouble updating from Firmware 1.32 to 1.42
Hello all,
I have a VarioUltra 40 that is currently running Firmware 1.32. I have
downloaded the Firmware 1.42 update from the dropbox link on the Baum support
page but am not able to get the update to work. I copied the zip file to
VarioUltra Storage using File Explorer in Windows. I cannot find the System
menu in Settings on my display so I used the B7+B8+D3+D6 to start an update. It
appears that it is running and update and my device restarts once or twice.
Once it restarts though, it is still running 1.32 when I look at the About
section under Help.
Can anyone offer any advice?
I also tried copying to an emptyUSB stick and copying from there to the Flash
memory. Again, I had to use the same command though because System is not
showing up under Settings.
Thanks for any help.
Best,
Greg
