line is working!
Jan
On Oct 25, 2018, at 11:09 AM, Steve Hanks <stevehanks@xxxxxxxxx> wrote:
Whatever you choose. I’m leaving my appt on, but I don’t think they will
come to our houses.
Sent from my iPhone
On Oct 25, 2018, at 11:00 AM, "nancy@xxxxxxxxxxxxxxx
<mailto:nancy@xxxxxxxxxxxxxxx>" <nancy@xxxxxxxxxxxxxxx
<mailto:nancy@xxxxxxxxxxxxxxx>> wrote:
Should I cancel my appt.? It will probably take a hour to navigate the
system again. Lordy, lordy.
On Oct 25, 2018, at 11:43 AM, dillistonetaos@xxxxxxxxxxx
<mailto:dillistonetaos@xxxxxxxxxxx> wrote:
My phones back.
Carl
Good!
On 10/25/2018 9:59 AM, Steve Hanks wrote:
I called and we are now listed as a chronic issue.
Sent from my iPhone
On Oct 25, 2018, at 9:30 AM, dillistonetaos@xxxxxxxxxxx
<mailto:dillistonetaos@xxxxxxxxxxx> wrote:
Hi all,
Everyone needs to call CenturyLink. I just got off the phone with them
and until everyone calls it will NOT be considered a chronic issue. He
gave me a number that he said would make the process quicker (right)
1-800-573-1311.
Carl
Hi Steve,
Yes, phone's out here too. Tech repair on it’s way between 10 and 2
today.
Jan
Begin forwarded message:
From: CenturyLink Repair Team<CTLREPR@xxxxxxxxxxxxxxx
<mailto:CTLREPR@xxxxxxxxxxxxxxx>>
Subject: A CenturyLink technician is scheduled to visit.
Date: October 25, 2018 at 9:12:08 AM MDT
To: jan@xxxxxxxxxxx <mailto:jan@xxxxxxxxxxx>
<http://www.centurylink.com/ ;<http://www.centurylink.com/>>
for account ending in 9899
News about your repair.
Hello!
We're sorry we couldn't resolve the issue with your services on Oct
25,
2018. However, a CenturyLink technician has been scheduled to visit
and
resolve the problem for you.
Please double check the Repair Details to the right to confirm the
date
and time of your scheduled repair. And, remember, if a four hour
appointment window is shown, an adult over the age of 18 needs to be
present at the time of your appointment.
Next steps:
We're here to help, every step of the way. You can expect the
following
with regard to your appointment:
You'll get a reminder on the night before your appointment.
Then, you'll be notified when your technician is on the way.
If this appointment isn't convenient for you, please let us know.
We appreciate your business and apologize for any inconvenience this
interruption caused.
Sincerely,
Your CenturyLink Repair Team
Repair Details
A CenturyLink service technician will arrive to complete your repair
order between 10:00 AM and 02:00 PM on October 25, 2018. See you
then!
As a reminder, your repair reference number is RX116946729.
We're Here to Help
Call 1-800-573-1311 or visit the Voice Guidance Center
<http://www.centurylink.com/help/guidance/voice.php?refcode=t_10560 ;
<http://www.centurylink.com/help/guidance/voice.php?refcode=t_10560>>.
Have access to the internet?
These online resources may be useful:
Track your technician's arrival on the day of your appointment here:
Where's my tech?
<https://serviceassistance.centurylink.com/ticketing/residential/displayWheresMyTech.do?refcode=t_10394%22
<https://serviceassistance.centurylink.com/ticketing/residential/displayWheresMyTech.do?refcode=t_10394%22>>
In the future, if you need help with your services, check out the
CenturyLink Guidance Center
<http://www.centurylink.com/help/guidance/index.php?refcode=t_10395 ;
<http://www.centurylink.com/help/guidance/index.php?refcode=t_10395>>.
You have received this courtesy email because you are a CenturyLink
customer. If you prefer not to receive notifications about repair,
you
can unsubscribe online
<https://serviceassistance.centurylink.com/formprocessor/optout.do?optout=Repair&ad=9EaApUEVV7iRF11ygCqef3fL4wI5H9GutNvYgycD%2BonLPUS0ue7QnzkU2keEq7h%2B
<https://serviceassistance.centurylink.com/formprocessor/optout.do?optout=Repair&ad=9EaApUEVV7iRF11ygCqef3fL4wI5H9GutNvYgycD%2BonLPUS0ue7QnzkU2keEq7h%2B>>or
chat online with us
<http://www.centurylink.com/help/chat/index.php?ent=q&team1=care&refcode=t_10404
<http://www.centurylink.com/help/chat/index.php?ent=q&team1=care&refcode=t_10404>>.
CenturyLink values your business and respects your privacy. For more
information about how we use information we collect online, read the
CenturyLink online Privacy Policy
<http://www.centurylink.com/Pages/AboutUs/Legal/PrivacyPolicy/ ;
<http://www.centurylink.com/Pages/AboutUs/Legal/PrivacyPolicy/>>.
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