Great. If the tech comes to your house, please let him or her know that this
happens frequently to the neighborhood. If the phone starts working by itself,
I would suggest not canceling and let the tech come anyway, and explain how
often this happens to all of us. They gave me an appt for tomorrow morning.
Hopefully the phones will still be out when they come to your house today.
Steve
Sent from my iPhone
On Oct 25, 2018, at 9:24 AM, Jan Marie Sessler <jan@xxxxxxxxxxx> wrote:
Hi Steve,
Yes, phone's out here too. Tech repair on it’s way between 10 and 2 today.
Jan
Begin forwarded message:
From: CenturyLink Repair Team<CTLREPR@xxxxxxxxxxxxxxx>
Subject: A CenturyLink technician is scheduled to visit.
Date: October 25, 2018 at 9:12:08 AM MDT
To: jan@xxxxxxxxxxx
for account ending in 9899
News about your repair.
Hello!
We're sorry we couldn't resolve the issue with your services on Oct 25,
2018. However, a CenturyLink technician has been scheduled to visit and
resolve the problem for you.
Please double check the Repair Details to the right to confirm the date and
time of your scheduled repair. And, remember, if a four hour appointment
window is shown, an adult over the age of 18 needs to be present at the time
of your appointment.
Next steps:
We're here to help, every step of the way. You can expect the following with
regard to your appointment:
You'll get a reminder on the night before your appointment.
Then, you'll be notified when your technician is on the way.
If this appointment isn't convenient for you, please let us know.
We appreciate your business and apologize for any inconvenience this
interruption caused.
Sincerely,
Your CenturyLink Repair Team
Repair Details
A CenturyLink service technician will arrive to complete your repair order
between 10:00 AM and 02:00 PM on October 25, 2018. See you then!
As a reminder, your repair reference number is RX116946729.
We're Here to Help
Call 1-800-573-1311 or visit the Voice Guidance Center.
Have access to the internet?
These online resources may be useful:
Track your technician's arrival on the day of your appointment here: Where's
my tech?
In the future, if you need help with your services, check out the
CenturyLink Guidance Center.
You have received this courtesy email because you are a CenturyLink
customer. If you prefer not to receive notifications about repair, you can
unsubscribe online or chat online with us.
CenturyLink values your business and respects your privacy. For more
information about how we use information we collect online, read the
CenturyLink online Privacy Policy.
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CRID=527705844
