Hi Armando, Thanks for the reply. Actually, I have a huge Dell Precision Workstation running Win2000Pro. I have not communicated the problem clearly in my first message. Modem works fine. When I load ICN, it does not detect the modem. USR's advice to restart the computer several times does not work. ICN kills my modem and I have to uninstall ICN and reinstall the modem driver to get the modem back. All of the USR software is up-to-date. I have worked with USR tech service for several weeks. They tell me that their software and hardware are not problematic and I am the only person on the planet having difficulties!! (They don't actually say that, but they do not admit to a general problem with their software.) They suggested that there is that an illusive, ever-changing setting in the registry causing ICN not to be able to detect the modem. I have asked for some clue as to what is happening and they say that it is impossible to know. Oh, final USR suggestion: reload your computer. As I have a disk image, I did that and ICN loads just fine. Except, upon the first phone call, my computer crashes, the modem dies, and so does ICN. I am in a location that does not provide two phone lines, so ICN is very important to me. That's why I bought the modem in the first place. Any clues you could provide would be helpful. I am in the computing field, but I am not knowledeable in communications hardware/software. Regarding the Winmodem. The modem is an internal PCI in a Micron Millenia XI 400 Mhz machine with MMX, running Win98SE. I downloaded the Win98 driver from USR just in case, but I imagine that the driver provided with the modem is as up-to-date as it gets for Win98. I am plugged directly into the wall with the connector provided by USR. The modem works. It connects to the ISP and tries to negotiate, but fails. I think that some string is not being transmitted or there is a timing error. Have added 5 comas to the phone number in the dialer to try to overcome timeout problem. I have tried to block V.92 and shift back to V.90, but the modem software won't retain the block that I set. I do not know what AT string USR uses to force V.90 (s32=??) or if this would help. The ISP said that he has extended his timeout as far out as possible to accommodate the rash of USR winmodems that Staples is selling in a blowout sale, but is at wits end in resolving this problem, which he has acknowledged. I am ready to switch to a Creative Modem Blaster. Thanks greatly for your time. Cherrio Tipi ----- Original Message ----- From: <avbsantos@xxxxxxxxxxxx> To: <triadtechtalk@xxxxxxxxxxxxx> Sent: Monday, July 21, 2003 1:25 AM Subject: [triadtechtalk] Re: USR V.92 modems > What's your OS, CPU and RAM? You don't say! > I'll surmise you're using a minimum 166MHZ with MMX > CPU. > > Does your ICN software offer the "Always Ignore > Incoming Calls" option? Try setting it to ignore > incoming calls. Do you have call waiting and have you > configured your connection accordingly? > > Take a look at this page: > http://tinyurl.com/hjjy > and look in the FAQs and Troubleshooting sections. > > Is there a lot of "noise" in your phone lines? Is there > someone else trying to call out unbeknownst to you? > > If that doesn't help, did you think of acquiring > guidance from your ISP? > > If all else fails, it may be easier to obtain a > different modem. I just purchased a couple for $8 bucks > ea. at a local PC supplies store. 56K v.90 - Win > modems(internal PCI), but serve me well...<shrug> > > Office Max offered a "free after rebates" one this > weekend in my area of this great nation. > > HTH, > armando. 8-) > When the door of happiness closes, another opens. > But oftentimes we look so long at the closed door that > we don't see the one which has been opened for us. > > ------------ > On Mon, 21 Jul 2003 02:05:19 -0500 (EST), in FreeLists > "CS IMAP" <eastofhope@xxxxxx> wrote: > > > Subject: [triadtechtalk] USR V.92 modems > > Date: Sun, 20 Jul 2003 18:39:32 -0700 > > > > I am sorry if you have received this post before, but > I > > keep getting it returned by Ecartis saying that there > > are no commands included. I am subscribed to > > triadtechtalk. > > 1. USR V.92 Pro (5610 internal) > > > > ICN software does not work. Any clues? Currently, I > > have removed the ICN software and the USR driver. I > > have had to load in a generic driver to get the modem > > to work without its periodic failures. This is the > > worst product I have worked with. The software seems > > poorly written. Any help will be appreciated. > > > > 2. USR V.92 Winmodem > > > > This modem driver will not connect to my ISP. Appears > > to a timing issue. Have tried to reset the modem > using > > USR's Control Center software, but it will not hold > > settings for blocking V.92 protocol (I am trying to > > force it to V.90). In fact, many Control Center > > settings do not hold and I get loopback errors after > > resetting the modem. Is there a generic driver for > > winmodems that would cut through the enhanced > > capabilities of the modem and just let it work at a > > basic level? > > > > Thank you, > > Tipi > > *********************************** > > ________________________________________________ > PeoplePC: It's for people. 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