Hi all When I try to check system information, it brings up Norton Utilities 2002 System Information. Now thats annoying because I uninstalled NU a very long time ago (actually when I installed XP). Anywhow, my point is that I dont know where to go to check forced hardware or conflicts. Now, I have fathomed something out but cant explain why. I tried using a different USB port (which I had done previously) and no change. Then I completely uninstalled the kodak software again and then just plugged the camera in (via its usual USB port) and hey presto the Windows box comes up asking what programme do I want to use to view the pictures. Unfortunately, it didnt list many, not even Irfanview, so I had to choose the Windows Camera and Scanner Wizard. It all worked okay and I could download the photos to wherever I wanted. However, I could only view them in the Windows Picture Viewer (or whatever it is called). I did notice though that when the camera did connect this way, an H drive did not appear in Windows Explorer; the camera just showed as DX 4330 digital camera as the last entry under My Computer just above where it says My Network Places (hope you understand that vague description). Then I downloaded and installed the kodak software again and it was back to the old problem. No transfer, H drive appears etc etc. Now I hope you can work that out for me, cos I sure cant !!! Thanks everyone for your input, look forward to hearing from you. Sandy :) ----- Original Message ----- From: ChasM49@xxxxxxx To: triadtechtalk@xxxxxxxxxxxxx Sent: Saturday, July 03, 2004 7:54 AM Subject: [triadtechtalk] Re: Kodak digital camera woes In a message dated 7/2/2004 11:20:50 AM Central Standard Time, avbsantos@xxxxxxxxxxxx writes: In my opinion, the error lies within Windows' USB controllers and a giant glitch in windows usb installations comes about many a time if you conect up the device before the drivers are installed... some devise instruct you to install drivers then connect others say connect and install drivers and then you find it doesnt work... most times I install drivers and then check to see if are installed and then connect the device and all is well..... also when comes to camreas and imaging devices a conflict comes about due to TWAIN drivers in conflict..... check your system information in the tools sections... look under forceed hardware or conflicts headings.. might help you some there chuck...in Ok....