Hi Maureen, The link is below but whenever someone mentions a new computer, I tell them to try running it as administrator which usually resolves whatever issue they were having. Here's the link for the program itself: http://www.wuala.com/TalkingMP3Players/Utilities/RBClip-Setup20.exe/ Here's the link for the audio tutorial: http://www.blind-geek-zone.net/learn-how-to-easily-get-the-folders-and-files-that-you-put-on-the-talking-mp3-player-spoken-by-the-player/ Regards, Laz On 6/12/14, maureen McEntee <mauron@xxxxxxxxxxxx> wrote: > Hi Laz, could you put up a link to rb clip? I got a new computer, and > my old exe file doesn't work. I get error messages, the sappy 4 comes > up and an error message comes up, and then when i try to get into sappy > 5, i get access denyed with a bunch of numbers with zeros Thanks, i'm > going to look in my saved e-mails but i don't think i have it. but thanks > > > -- Talking MP3 Players with stereo FM radio, voice recording, and expandible memory! Priced under $100, plus free shipping in the US! Listen to our Introduction to Talking MP3 Players: http://www.blind-geek-zone.net/an-introduction-to-talking-mp3-players/ See our current special: http://www.talkingmp3players.com/specials.html Join our mailing list by sending a blank email with the word subscribe as the subject to: tmp-request@xxxxxxxxxxxxx Email: laz@xxxxxxxxxxxxxxxxxxxxx Skype: lazmesa Phone: 727 498-0121 Facebook: https://m.facebook.com/Talkingmp3players?_rdr Personal Facebook: https://m.facebook.com/laz.mesa