Did the player get wet? If so, you would have needed to let it dry out for at least 24 hourrs immersed in either rice or a dessicant like you find in some vitamin bottles. If you turn it on after it has gotten wet, you're taking a chance of shorting something out and ending the player's life. I don't have the instructions for Windows 8 but I do have them for Windows 7 which may be very similar. In Windows 7, connect the player, bring up the control panel, choose system, then choose device manager. Then find the uSB section by typing the letter u, expand it, then press the letter u until you hear the one which says mass storage device, press the applications key, go down to uninstall and press enter. If it asks for verification, go ahead. then disconnect the player and then reconnect it and let Windows set up the driver anew. I would avoid having anything else connected via USB just to make sure I didn't uninstall the wrong driver. On 7/15/14, Roy Nickelson <roylee@xxxxxxxxxxxxxx> wrote: > Comments inline > > > -----Original Message----- > From: tmp-bounce@xxxxxxxxxxxxx [mailto:tmp-bounce@xxxxxxxxxxxxx] On Behalf > Of Laz > Sent: Tuesday, July 15, 2014 7:11 PM > To: tmp@xxxxxxxxxxxxx > Subject: [tmp] Re: USB device not recognized > > Hello Roy, > > Hopefully you disconnected the player from the computer before attempting > to > reset it by holding down the power button, otherwise you wouldn't have > reset > it. You can do as Bobby suggested and you can also try using a different > USB > port. > [Roy] I tried all these things. There was a crackleing sound from the > headset at one point so I am suspecting the player is dead I got trapped in > bad rain storm yesterday so that could be the end of it. > > Another thing you can do is to delete the driver that Windows so miserably > failed to set up or keep from getting corrupted and then connect the player > and let Windows set the driver up anew. If this is the first time > connecting > the player to a Window 7 computer, then it's something one can expect to > happen about 50% of the time. you can avoid this by turning the player on > first and then connecting it. > [roy] how do I delete the driver also this is windows 8 > > HTH, > > Laz > > On 7/15/14, Roy Nickelson <roylee@xxxxxxxxxxxxxx> wrote: >> I have a sanza clip zip and when I plugged it into the computer it >> said usb device not recognized. It does not appear to do anything. >> I held the power button for at least a minute to try to reset it but >> that didn't fix it any other ideas? >> This is the same thing that happened to my sandisk e270 Roy >> >> >> >> > > > -- > Talking MP3 Players with stereo FM radio, voice recording, and expandible > memory! Priced under $100, plus free shipping in the US! > > Listen to our Introduction to Talking MP3 Players: > http://www.blind-geek-zone.net/an-introduction-to-talking-mp3-players/ > > See our current special: > http://www.talkingmp3players.com/specials.html > > Join our mailing list by sending a blank email with the word subscribe as > the subject to: > tmp-request@xxxxxxxxxxxxx > > Email: laz@xxxxxxxxxxxxxxxxxxxxx > Skype: lazmesa > Phone: 727 498-0121 > Facebook: https://m.facebook.com/Talkingmp3players?_rdr > Personal Facebook: https://m.facebook.com/laz.mesa > > > > -- > BEGIN-ANTISPAM-VOTING-LINKS > ------------------------------------------------------ > ---- > Visual Link Spam Filter > Mark this messages as spam: > https://antispam.roaringpenguin.com/canit/b.php?i=04MqLbzDy&m=2210ae1c879d&t > =20140715&c=s > ------------------------------------------------------ > END-ANTISPAM-VOTING-LINKS > > > -- Talking MP3 Players with stereo FM radio, voice recording, and expandible memory! Priced under $100, plus free shipping in the US! Listen to our Introduction to Talking MP3 Players: http://www.blind-geek-zone.net/an-introduction-to-talking-mp3-players/ See our current special: http://www.talkingmp3players.com/specials.html Join our mailing list by sending a blank email with the word subscribe as the subject to: tmp-request@xxxxxxxxxxxxx Email: laz@xxxxxxxxxxxxxxxxxxxxx Skype: lazmesa Phone: 727 498-0121 Facebook: https://m.facebook.com/Talkingmp3players?_rdr Personal Facebook: https://m.facebook.com/laz.mesa