Hi Roy, Tried your suggestion, but still could not get message read out as to help to fix problem. Laz has however told me to Reset the Player, with the holding down of the Power Button for 30 seconds, and reconnecting which I did and my Computer has now recognized the Sansa Fuze Player again, and it is currently redown loading the drivers, which will have already been completed before I even got part way through this email. The USB Ports on my Computer are all working as I tested them with another external Hard Drive so no failure of the USB Ports, just the failure of computer to recognize the Sansa Player. So now hopefully it will be happy days again and I can listen to both Audio Books and music? Many thanks for your suggestion though. Trevor. From: Roy Nickelson Sent: Monday, May 05, 2014 12:32 PM To: tmp@xxxxxxxxxxxxx Subject: [tmp] Re: Device not Recognized, USB Failed etc? This May or may not help if you are using jaws when that message appears do a left mouse click (numpad *) that should focus the message. The more likely solution to this is to reset the player by holding the power button for at least 30 seconds longer if you think you count too fast. I am late on this thread so could be way off as to the solution or it could have already been tried. Roy Sent from my iPhone On May 4, 2014, at 8:08 PM, "\"coromandel Gold\"" <tigermotion@xxxxxxxxxx> wrote: Hi Laz, I am now getting a message saying that, "Device not recognized, USB Drive has Failed, Please Click on this message for further help?" and "the Downloading of Drivers was not completed!" But unfortunately, as much as I try, and not being able to read the screen of my Computer, I am unable to Click on the Message. So that doesn't help me any! Sorry to cause you such a headache, with this problem. I even thought of installing the Sansa Fuze Files onto my Computer, to see if that would help? but no worries, I have not attempted to try that option, being unsure if it would work or not? Trevor. ------------------------------------------------------------------------------ Visual Link Spam Filter Mark as Spam