So, I don't know if anyone ever sees this issue, but if they have, I solved it and just had to share: ISSUE =========== When printing documents with unusual point sizes of Arial and Times New Roman (6 point and 10.5 point) using the UPDII to certain printers (including the HP1300 and various others) the fonts would render completely wrong, often causing huge formatting issues like words overlapping and the like. WHAT CAUSED IT =========== Part of the functionality of the Color 4500 driver includes font substitution, where TrueType soft fonts are replaced with device fonts for certain "universal" fonts, including Arial and Times New Roman. This can be set in control panel for the printer. And is supposes to decrease the size of certain print jobs by avoiding having to download the font to machine, according to what I've read. However, some printers do not support the non-standard font sizes when told to substiture, and so can't render the page properly. FIXING IT =========== Turning off font substitution can be done in the individual settings for a printer in the control panel->Device Settings tab (expand the Font Substituion Table and setting Arial and Times New Roman to "Don't Substiture". However, this is not feasible on large scale, and doing it in a login script is unwieldy. However, there is a master font substitution template in C:\WINNT\system32\spool\drivers\w32x86\3\ called ttfsub.gpd. Remove the following: *TTFS: Arial { *TTFontName: "Arial" *DevFontName: "Arial" } *TTFS: TNR { *TTFontName: "Times New Roman" *DevFontName: "Times New Roman" } At that point, print drivers which support font substitution for these fonts will no longer enable them by default for the FST. I expected to see an increase in print job size on the server-side spooler after this along with a decrease in performance and increase in the ICA traffic generated by doing this, but did not. My guess is that ICA already has a method of offloading the font download from the server to the client for bandwidth optimization. Like I said, an obscure problem, but it took me two days of hassle to figure it out, and if I save just one person the annoyance. . . Thanks, -- Henry Sieff Network Engineer Orthodontic Centers of America Ph: (504) 620-3420 Cell: (504) 931-4638 ******************************************************** This weeks sponsor Emergent Online Thinssentials Utilities Using the latest software, hardware, networking technologies, proven technical expertise, proprietary software and best practices, EOL provides custom-tailored solutions for each client?s mission and specific goals. http://www.go-eol.com ********************************************************** Useful Thin Client Computing Links are available at: http://thin.net/links.cfm *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thin.net/citrixlist.cfm