have a look at this from citrix http://support.citrix.com/article/CTX106727 -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of deheugden Sent: 10 January 2008 14:40 To: thin Subject: [THIN] troubleshooting a citrix environment guys, when there are troubles in a citrix environment,whats best practise for troubleshooting this.how should i start,... the reason for this is that i want too write a troubleshooting guide for our admins. regards, johan Visit our website : www.ltai.ie __________________________________________ Lufthansa Technik Airmotive Ireland Limited. Registered in Ireland. Reg. No. 45999. Registered Office: Naas Road, Rathcoole, Co.Dublin. Lufthansa Technik Airmotive Ireland Leasing Limited. Registered in Ireland. Reg. No. 140891. Registered Office: Naas Road, Rathcoole, Co.Dublin. __________________________________________ This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error, please advise by return email and delete all copies of the message.