[THIN] Re: timeout issue for Citrix newbee
- From: Patrick <london31uk@xxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Thu, 9 Oct 2008 08:35:12 -0700 (PDT)
Hi Jim
Sorry, this has now been narrowed down to 1 site. And yes all the users (2) on
that site are having problems. However when citrix freezes up, the internet
still works ok, so not so sure if it is a network thing, but you might be
right. I am also looking into the pc thing, as I suspect both pc's might have
been from the same image.
Thanks
Patrick
----- Original Message ----
From: "Medeiros, Jim" <Jim.Medeiros@xxxxxxxxxxxxxxxxx>
To: thin@xxxxxxxxxxxxx
Sent: Thursday, October 9, 2008 4:03:47 PM
Subject: [THIN] Re: timeout issue for Citrix newbee
Patrick, this sounds like a network problem. Are all the users at these two
sites having problems? Could also be their PC or network card/connection.
Thank you,
Jim Medeiros
________________________________
From:thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of
Patrick
Sent: Thursday, October 09, 2008 10:05 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] timeout issue for Citrix newbee
Hi Guys,
I recently had to investigate why user on a certain site keep getting frozen
out of a citrix hosted app. We have about 7 sites and this is happening on 2
the others are fine. I had to uninstall the ica client, and re-install, but
that has not helped.
The freezing happens even though the users session is not idle. Any pointers
would be greatly appreciated.
Thanks
Patrick
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